Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Deleted user
0 / 0 points
Next:
badges earned

Your Points Tracker
Challenges
Leaderboard
  • Global
  • Feed

Badge for your thoughts?

You're enrolled in our new beta rewards program. Join our group to get the inside scoop and share your feedback.

Join group
Recognition
Give the gift of kudos
You have 0 kudos available to give
Who do you want to recognize?
Why do you want to recognize them?
Kudos
Great job appreciating your peers!
Check back soon to give more kudos.

Past Kudos Given
No kudos given
You haven't given any kudos yet. Share the love above and you'll see it here.

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

JIRA create issue not working

Hi Team,

I am trying to create a new issue in a Project in my JIRA instance, I am JIRA admin for JIRA instance.

But once I am filling all the details of fields in create issue screen, and clicking on create button., it is asking to leave this page and saying an error as "page can not be displayed" other people in my team are able to create issues in the same JIRA. I have all the proper permissions to create issues. Please suggest

4 answers

That seem odd. Is this happening to your account only?

I'd try a couple of things, but they're all shots in the dark.

  • Try another browser.
    • If another browser works, check out plugins/extensions in your current one, disable them all and see if you get different results, then enable them a couple at a time to narrow it down.
  • Click 'Configure Fields' in the upper right, make sure they're all being displayed.  
  • Try an incognito window.
    • Maybe there's some autofill stuff that's getting in the way.

You have permissions to create tickets otherwise you wouldn't get as far as you are, so some other mechanism getting in the way.  

Did your problem resolved ?

Hi there, I upgraded to Jira 8.1.0 and same is happening since.

 

I have checked plugin etc, Create button and workflow button does not do anything once pressed.

 

some direction toward a solution would be great.

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Published in Jira Service Management

JSM June Challenge #2: Share how your business teams became ITSM rockstars

For JSM June Challenge #2, share how your non-technical teams like HR, legal, marketing, finance, and beyond started using Jira Service Management! Tell us: Did they ask to start using it or...

196 views 6 7
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you