Issues linkage is not displayed on Gantt - BigPicture

[Gilad Shtern]

As I tested BigPicture Gantt, I noticed that while any user is able to create a link between 2 issues (Stories) from the issue itself, the link wasn't reflected on Gantt.

In addition, when try to link from Gantt, it seems like no error occured.

But link wasn't displayed.

Is there any additional configuration for links?

Kindly,

Gilad

[Anna-BigPicture]

Hi @Gilad Shtern

Indeed, to visualize the task dependencies you need to specify which Jira links will be used. You can do this in App Configuration >> General >> Links. See my image as a reference. 

When links are synchronized, you can visualize the ones you create in Jira or the App using the Board or Gantt modules. 

In case of any error occurrence it is best to contact our Service Desk directly. Our Product Specialists and developers will investigate your case individually. 

Best,
Anna