When editing an issues in JIRA, if I click on the "Configure Fields:" button in the top right-hand corner, a set of fields is checked. How does that set get defined? I can see that it remembers me settings, but I'm wondering how it gets defined at the beginning.
I just created a new issue type (subtask) and added it to my existing issue type screen scheme so it would be available to all of my projects. I also created a new screen and screen scheme.
When I try to create a new subtask, only the system fields are showing up (e.g., summary, description, components, labels, assignee, etc.) and my custom fields, from my new screen, are not showing up by default.
It appears from this question; https://community.atlassian.com/t5/Jira-questions/User-s-quot-Configure-Fields-quot-settings/qaq-p/43816, that the default is to only show the system fields and not all fields. :(
Is there a way to force a new issue type and new screen to show All fields to all users the first time they use that new issue type? And then allow them to turn off any fields they don't want to see after that?
For JSM June Challenge #2, share how your non-technical teams like HR, legal, marketing, finance, and beyond started using Jira Service Management! Tell us: Did they ask to start using it or...
Connect with like-minded Atlassian users at free events near you!Find an event
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.Host an event
You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events