You're on your way to the next level! Join the Kudos program to earn points and save your progress.
Level 1: Seed
25 / 150 points
Next: Root
1 badge earned
Challenges come and go, but your rewards stay with you. Do more to earn more!
What goes around comes around! Share the love by gifting kudos to your peers.
Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!
Join now to unlock these features and more
I've run into an issue multiple times relating to copying and pasting screenshots and other images.
When creating a ticket based on an email, copying and pasting the email (including images) works fine (for me) and the images remain visible when I re-open the ticket but when someone else opens the same ticket the images don't load.
The workaround is to copy and paste and then download, save and upload each image. Obviously this can get painful if we're talking about a lot of images in an email.
This isn't an issue for me exclusively, if ticket is created by someone else the same way then I can't see the images but they can.
We are using Gmail and Chrome.
@Kelvin Antaw If you inspect the images where are they linked to? Also are you using Jira Core or Jira Service Management?
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.