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I want to create an option where users can email JIRA their issues which creates a ticket

jeff naughton
jeff naughton Dec 09, 2020

I want to create an option where users can email JIRA (I created an email for users to use (ITjiratickets@domain.com) their issues which creates a ticket.  Is there a way this can be done?   I've been trying with no luck, thought maybe the answer lied under removing the notifications  but I'm not having any luck.   Thank you 

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Nic Brough -Adaptavist-
Nic Brough -Adaptavist-
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Dec 09, 2020

Start at https://support.atlassian.com/jira-cloud-administration/docs/create-issues-and-comments-from-email/

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