Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Deleted user
0 / 0 points
badges earned

Your Points Tracker
  • Global
  • Feed

Badge for your thoughts?

You're enrolled in our new beta rewards program. Join our group to get the inside scoop and share your feedback.

Join group
Give the gift of kudos
You have 0 kudos available to give
Who do you want to recognize?
Why do you want to recognize them?
Great job appreciating your peers!
Check back soon to give more kudos.

Past Kudos Given
No kudos given
You haven't given any kudos yet. Share the love above and you'll see it here.

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

How to upfrade Jira v7.12.0 to v8.11.0

I'm new to Jira.  I tried to upgrade Jira in test environment (on Clone VM )but it gets failed. I need to detailed steps/assistance to perform the up gradation of Jira(From v7.12.0 to v8.11.0). 

  • I went through Plan your upgrade button in Jira Service Desk (v3.15) and followed the mentioned steps in the document but unfortunately unable to succeed in it.


1 answer

0 votes

Where are you stuck, and what are you doing differently from the docs?  (Bearing in mind the docs only cover a plain Jira with no apps added to it)

@Nic Brough _Adaptavist_ Thanks for your prompt response !!..


JIRA upgrade (in testing environment) from 7.12.0 to 8.11.0, Jira was showed successfully upgraded, but after initiating Jira it was showing showing MySQL version is not compatible.After I tried upgrading the MySQL version from 5.5 to 5.6 then it is started to showing me error " missing mysql.sock" like this.

You will need to upgrade your MySQL service to 5.7.

The missing mysql.sock is down to MySQL not being installed correctly.  I'm afraid we can't help you with that, we don't know what is wrong with your installation.

@Nic Brough _Adaptavist_ Thanks for your time and efforts  :) .... 

Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Marketplace Apps & Integrations

☕️ Monday coffee with Jexo: Weekly Atlassian news roundup | 21st June 2021

Hi community 👋, as every Monday we're bringing you a quick update on what happened in the Atlassian ecosystem last week. There were a few interesting events like for example the announcement of th...

59 views 0 6
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you