Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Deleted user
0 / 0 points
badges earned

Your Points Tracker
  • Global
  • Feed

Badge for your thoughts?

You're enrolled in our new beta rewards program. Join our group to get the inside scoop and share your feedback.

Join group
Give the gift of kudos
You have 0 kudos available to give
Who do you want to recognize?
Why do you want to recognize them?
Great job appreciating your peers!
Check back soon to give more kudos.

Past Kudos Given
No kudos given
You haven't given any kudos yet. Share the love above and you'll see it here.

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

How to customize the issue view screen with custom fields ?

I have a custom field with a list of users.  Some users have been deactivated from the list.  In the old view, they were no long able to be selected, but in the new view they still appear.  Is this a known bug?

2 answers

Hi @April Busch can I ask what type of custom field you had? It was a user picker or a select field with multiple options?

It was a user picker

@April Buschtry to remove the unwanted users from the project roles and check if they  still appear.

I'm not sure I can do that as my project roles are tied/assigned with groups to which they belong to.  I want the users to still be able to action/assign/comment/etc on the tickets, just not appear in the drop-down anymore

Try to remove the disabled users from the mentioned groups then :)

0 votes
Olga Videc Community Leader Feb 22, 2019

Hello @April Busch 

Have you re-index jira after changes?

We use JIRA Cloud, and I am an ADMIN, but the re-indexing link is not under System>>Advanced.

Re-indexing option is no longer available in JIRA Cloud.

Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Jira Service Management

JSM June Challenge #2: Share how your business teams became ITSM rockstars

For JSM June Challenge #2, share how your non-technical teams like HR, legal, marketing, finance, and beyond started using Jira Service Management! Tell us: Did they ask to start using it or...

226 views 7 7
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you