I need to put a time limit on columns in Jira. I have a way to put a limit on the amount of issues in the columns but I need a time limit so it is easily shown if I am using more than 1 day on an issue.
It can also be solved by creating a quick filter showing the issues where the time in source status (under transitions) is more than 1 day. However I cannot find the right JQL for this.
Any solutions to this?
There's no method to set the column based on time - so to turn a column red if the issue has been in that column more than 4 hours.
But there's an alternative I've seen used before using Card Colours:
If you have multiple SLAs depending on the status you'll need to create multiple time-based filters and multiple card colour JQLs - if it's all just 4h per status, you could be as simple as: filter != XXXXX
Another option I've seen work well is to have different colours to show if it's approaching an SLA - eg:
You could achieve these with more history searching - see this article for some great information on this!
I will see if I can explain it differently
It is possible to put column constraints on a columns, so fx it is only allowed to have 10 issues in one column, and if there is more, it turns read.
I need some way to do this but with time, so if issues are in a column longer than fx 4 hours, the column or the specifik issues turns read.
OR, I need to know th JQL to just filter out all the issues that has been in the same column for more than four hours. I thought the JQL would be something like timeinsourcestatus<4h, but that is not possible to choose
Does it make more sense now? :)
For JSM June Challenge #2, share how your non-technical teams like HR, legal, marketing, finance, and beyond started using Jira Service Management! Tell us: Did they ask to start using it or...
Connect with like-minded Atlassian users at free events near you!Find an event
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.Host an event
You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events