How can I create a filter that shows issues requiring my approval?
Using Jira service desk I am supposed to see items requesting my approval on the customer dashboard, unfortunately they are not showing up for me. Instead I see a 0 even though I have one or more approvals pending:
I know in the Request Type configuration "Edit Fields" page there is a tab where you set what shows up on the customer portal and I can confirm that my "Awaiting Approval" status is in there.
Wow that was quick @John Funk, ty!
I am on server and Issue Navigator is not liking that...
Field 'Approvers[User Picker (multiple users)]' does not exist or you do not have permission to view it.
Field 'Approvals[Approvals]' does not exist or you do not have permission to view it.
Ideally I would like Service Desk to work as it is supposed to, displaying issues requiring my approval in the UI, but I take the filter as backup.
Hi, Jira users! Do you use Jira alongside Microsoft Teams? We want to hear how you’ve used the power of Jira Cloud and Microsoft Teams (via the Jira Cloud for Microsoft Teams app) to achieve a team...
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