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How can I configure the automatic responsible user for an issue?

The informer is automatically set when an issue is created. I would like to set automatically the responsible user too

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Hi Laura,

one of the options is to set an automatic default assignee for the project -> that means when an issue is created in that project it automatically assigns to that user.

You can set it up when you:

- Go to the project -> Open project settings

- then in Project settings/Details, there is this config:

Screenshot 2019-11-11 at 17.34.32.png

- and you can select to automatically assign to project lead

 

Another option can be to use Components, then you can assign created issues automatically to component lead. More info here: https://confluence.atlassian.com/jirasoftwarecloud/organizing-work-with-components-764478279.html

 

There is also a similar discussion: https://community.atlassian.com/t5/Jira-Software-questions/automatically-assign-a-new-issue-to-me/qaq-p/741971

Hi Nikki,

Thank you for the answer! I already knew about the first option but it's not what I need.

The second option fits better and I didn't know it, thanks!

But still not exactly what I need, because I have to assigne the component anyway...

There is another option to assign every issue to a specific user from Workflows:

1. Go to Jira settings  -> Issues -> Workflows

- there you need to find a workflow for "Create issue" (can be active or inactive)

- click on edit

 

2. Create a new transition that goes from open to open status and then click on Post functions option in the menu.

Screenshot 2019-11-12 at 16.05.54.png

 

3. Then you edit "The Assignee of the issue will be set to..." transition:

Screenshot 2019-11-12 at 16.17.33.png

4. And you'll get this setup form where you can set to which user you want to assign

Screenshot 2019-11-12 at 16.02.29.png

 

Then save and make sure you make this workflow public to apply.

 

Let me know if this works it seemed to be quite complicated 🤯

I tried a post-function already, not that one, but one which says "assigne the current user" which is what I need.

However, it doesn't work :( It works when i set a post-function in that same transaction to insert a description, but the one that I want, is not working

Anyway, I learned a lot and discovered other tools, thank you!!

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