Create
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Products
See all
Community resources
Interests
See all
Community resources
Top groups
Explore all groups
Community resources
Celebration

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root

Avatar

1 badge earned

Collect

Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!

Challenges
Coins

Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.

Recognition
Ribbon

Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!

Leaderboard

Join now to unlock these features and more

Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Get started Tell me more
Atlassian Community about banner
4,558,376
Community Members
 
Community Events
184
Community Groups

Hide / Show fields based on radio button selected.

Dennis Küenzi
Dennis Küenzi Oct 30, 2020

Is it possible to set a field to visible or invisible in the customer portal of jira service desk based on the selected radio button?

I tried it with scriptrunner but it seems like I need behaviours and that function is not available in cloud versions.

Also I tried with scripted fields but it seems not possible to show them in the customer portal.

Answer
Watch
Like Be the first to like this
755 views

2 answers

1 accepted

0 votes
Answer accepted
Fazila Ashraf
Fazila Ashraf
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Become a leader
Oct 30, 2020

Hi @Dennis Küenzi  ,

Welcome to community!

The functionality you are looking for is available in https://marketplace.atlassian.com/apps/1212161/extension-for-jira-service-desk?hosting=cloud&tab=overview 

Unfortunately not available at the moment with scriptrunner :( 

View More Comments
Dennis Küenzi
Dennis Küenzi Oct 30, 2020

Works for me, thanks.

Like
Reply
0 votes
John Funk
John Funk
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Become a leader
Oct 30, 2020

Hi Dennis - Welcome to the Atlassian Community!

We use ProForma Forms add on to be able to do that. Works great!

https://marketplace.atlassian.com/apps/1215833/proforma-forms-checklist-for-jira?hosting=cloud&tab=overview

Reply

Suggest an answer

Log in or Sign up to answer
Jira Core
Jira Core Server
TAGS
AUG Leaders

Atlassian Community Events

See all events