Hi, Anyone can help us on our issue, getting Fatal error during import when uploading CSV file, a week ago it is working with the same format and configuration but after a week it is now returning Fatal error during import. Validate result has no issues yet upon clicking import it's now Fatal error
Logs:
2020-02-18 07:01:00,361 INFO - Importer started! 2020-02-18 07:01:00,367 INFO - Engine is running in Import mode 2020-02-18 07:01:00,675 INFO - All issues will be imported to project: [COR] Regression Testing Pack_WS (MTCCEREGPK) 2020-02-18 07:01:00,712 INFO - Creating issue: [externalId='autoid--8996313953825610840', summary='Validate link API'] 2020-02-18 07:01:00,940 ERROR - Fatal error during import:
Hi Chim,
Please try to import again. Moving forward, feel free to contact me directly regarding our internal Jira.
Thanks! :)
Hi Maria - can you help with the updates you did? I am facing the similar problem, where the upload was functioning correctly and now it is throwing fatal error.
Thanks!
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Hi - we have the same issue throwing a Fatal Error code with no explanation. What was the resolution for this?
We had tried importing several times with the the same error.
Thanks,
Tom
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Hi Tom,
I got this resolved and found 2 things, you can try one by one of these
I tried these two ways and it worked for me.
Regards,
Chetan
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Facing same issue. Old file working started to fail. Any way to fix? None of the above suggestions work.
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