The Atlassian Community Forums are currently in read-only mode. We will be relaunching on a new platform on September 22 (read more here). We apologize for the extended downtime. For concerns or questions, please email communitymanagers@atlassian.com. See you on the other side, on the new Atlassian Community Forums! :)
Is there a way to add notification scheme directly to a user group so when a user in that requester group creates or updates tickets in any project the other group members are notified?
1 answer
Comments for this post are closed
Community moderators have prevented the ability to post new answers.
0 votes
Deleted user
December 1, 2015 edited
Adding a group to a Notification Scheme is easy but putting a condition on it is a tricky one. What I can suggest are:
Create a "generic" account that has your team's distribution list as its email and set it to "Auto Watch" issues it has been assigned to. For me, I will set it up as the default assignee so that it will watch all the issues coming in the project.
Create a "Viewers" role in your project and add your group to this. Update your notification scheme for all the related events you need.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.