During Jira installation with wizard on my own SQL server database getting error as Null pointer exception.
Please check with priority basis.
Will i get direct contact details for support as we need to do setup in production setup
welcome to Atlassian Community!
This is a place where users help users - but there is no such trhing as in 'priority support'.
Unfortunately, it is hardly possible to state why the setup wizard failed. A deeper look at the system with a sysadmin (hopefully) on site or at least available remote would be crucial.
In case you have a valid software maintenance/license also Atlassian support might a good contact point.
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