Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Celebration

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root

Avatar

1 badge earned

Collect

Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!

Challenges
Coins

Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.

Recognition
Ribbon

Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!

Leaderboard

Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
4,558,798
Community Members
 
Community Events
184
Community Groups

Does marking issue as duplicate raises the severity automatically

If a 'Sev 1' is identified as duplicate of another issue with a lower severity, will marking the issue as duplicate raise the severity of that other issue, like it is handled in Bugzilla.

Sorry if this is an elementary question but we recently moved from Bugzilla to Jira and are trying to find our ways around :)

2 answers

1 accepted

1 vote
Answer accepted
Nic Brough -Adaptavist-
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Nov 06, 2020

No.  Jira does not have a severity field natively (the misuse the severity field sees in Bugzilla is actually one of the reasons Jira was written - to get rid of it), and even if you add one as a custom field, it has no way of knowing that you might want to do strange things like that.

Linking an issue to another has no effect on the other issue beyond adding the link.

If you want to set something like that up, you will need to use automation or one of the scripting tools to do it.  Something that can listen for the links and perform the logic and then amendments you want.

0 votes
Fazila Ashraf
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Nov 05, 2020

Hi  @Varun  , 

By marking as duplicate, do you mean linking the issue as duplicate to the current issue?

No, it doesnt automatically update the severity or any other fields of the ticket.

Only the link will be updated

Suggest an answer

Log in or Sign up to answer
TAGS
AUG Leaders

Atlassian Community Events