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Customer field/Elements Connect search is not working and no autocomplete

When searching on the custom field “Customer” that is also an element Connect field , I have two issues:

  1. Autocomplete is not working
  2. No result can be found , even when typing the full value of the  field "Customer". (pic 2))

Customer.gif 

2 answers

0 votes

Hello @bart_verbauwhede 

 

This page of the Elements Connect documentation might help you: https://doc.elements-apps.com/elements-connect/latest/user-guide/use-an-elements-connect-field-in-search

 

Laura

Hi,

this could be related to the elements connect field configuration. I would start checking there. You might get better support, asking this question directly to 

https://support.elements-apps.com/servicedesk/customer/portal/1/user/login?destination=portal%2F1

Best

JP

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