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Shawn
Shawn Jul 08, 2020

We are experiencing some issues with JIRA as it is not showing our replies that we are posting to the JIRA Ticket.

I check the activity. I didn't see any activity either. 

Do you know some reasons for this issue?

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Sachin
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Jul 08, 2020

Hello Shawn, we cannot certainly tell what could be the issue here as we don't have access to the logs on cloud. So, I would recommend you open a support ticket with Atlassian if you keep seeing this issue and if it's affecting larger user base.

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