Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Deleted user
0 / 0 points
Next:
badges earned

Your Points Tracker
Challenges
Leaderboard
  • Global
  • Feed

Badge for your thoughts?

You're enrolled in our new beta rewards program. Join our group to get the inside scoop and share your feedback.

Join group
Recognition
Give the gift of kudos
You have 0 kudos available to give
Who do you want to recognize?
Why do you want to recognize them?
Kudos
Great job appreciating your peers!
Check back soon to give more kudos.

Past Kudos Given
No kudos given
You haven't given any kudos yet. Share the love above and you'll see it here.

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Can you add a hyperlink in a custom field descriptor?

A few of our custom fields have a descriptor associated with it (placed underneath the field).  For example:

Field: POC

Descriptor: The point of contact for an issue.

 

In the Descriptor field, instead of explicitly referring to a web link (e.g. https://www.atlassian.com/software/jira) is there anyway we can include a hyperlink to make things a bit more aesthetically pleasing?

2 answers

1 accepted

1 vote
Answer accepted
Andy Heinzer Atlassian Team Oct 30, 2018

Yes.  The custom field description does allow you to use HTML and/or javascript.  In this case, you can use an HTML tag to create a link.  This is also documented in Creating Help for a Custom Field.  The example listed there would be to use something like this:

<a href="http://www.example.com/jirahelp/fieldhelp.html">get help</a>
Like # people like this

Any chance there is a setting somewhere to auto-link URLs in custom fields?

Andy Heinzer Atlassian Team Mar 04, 2021

Just wanted to clarify a bit here.  Starting with Jira Server 8.7.0, we turned off HTML support for custom field descriptions by default.  This was shipped in JRASERVER-70859 : Disallow HTML in custom field descriptions and list item values by default.

That said though, it is still possible to enable this feature as explained in Configuring Jira application options.  We understand that many Jira server installations have been using this as a means to customize the layout of pages or make other changes.  So installations that have been using this feature and upgrade Jira to 8.7 or higher will continue to have this enabled by default.

However new installations of Jira will ship with this feature disabled by default.  But again, a system administrator can enable that feature if you wish.

That might help explain why some users try use this and are unsuccessful.

I've been using the field description with hyperlink for some time now. Thanks to this thread I was able to implement it.

But now I have a problem. In our FAQ, which the hyperlink leads to, we have a new structure and the link doesn't exist anymore or leads to nothing.

Unfortunately, I can't change the link. Any change is ineffective and the old link remains.

Does anyone have experience with this bug?

I mistakenly updated Description in Custom field - Edit (field) whereas it must be done on Field Configuration level since current custom field have been already created some time ago and was used by several projects.

Any chance there is an easy way to get custom text fields to automatically link URLs?

 

Hajrá Magyarok!

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Published in Jira Service Management

JSM June Challenge #2: Share how your business teams became ITSM rockstars

For JSM June Challenge #2, share how your non-technical teams like HR, legal, marketing, finance, and beyond started using Jira Service Management! Tell us: Did they ask to start using it or...

167 views 6 7
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you