Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Can't get access to the projects being an admin


In our company, we have a lot of projects in Jira. Recently, I've been assigned to the administrator's team to work with the projects but for some reason, I can't see any project. 

When I'm trying to go through the link to any board, I'm getting this message.


I can't determine what is wrong with the error number. - JEJM7R

If I'm trying to check all projects, I get the info that I don't have permissions but at the same time, I'm an admin.



Please let me know how we can check if we set everything correctly. With other guys everything works correctly.



Alex R

2 answers

1 accepted

0 votes
Answer accepted
John Funk Community Leader Nov 09, 2020

Hi Alex - Welcome to the Atlassian Community!

Check the Permission Scheme for each project to make sure that you have Browse Project permissions in each scheme. Administrators do not have automatic access to all projects.

Thanks, John!

We are checking this now.

Like John Funk likes this

@John Funk everything works fine. Thank you for your help!


Alex R

Did you check if the admin user has permission to access it. Sometimes you can configure but not access it. Permissions can be tricky sometimes. :)



Nox App Player

Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Apps & Integrations

Send an Email or Publish to Confluence - What should you do with your release notes?

Background When you hear the words ‘Release notes’, almost always you think of an unsolicited email from a software vendor. But I am here to tell you that from our data, sending release notes via E...

136 views 1 2
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you