Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Deleted user
0 / 0 points
Next:
badges earned

Your Points Tracker
Challenges
Leaderboard
  • Global
  • Feed

Badge for your thoughts?

You're enrolled in our new beta rewards program. Join our group to get the inside scoop and share your feedback.

Join group
Recognition
Give the gift of kudos
You have 0 kudos available to give
Who do you want to recognize?
Why do you want to recognize them?
Kudos
Great job appreciating your peers!
Check back soon to give more kudos.

Past Kudos Given
No kudos given
You haven't given any kudos yet. Share the love above and you'll see it here.

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Can't add standard "Status" field to issue navigator window

Several of my designers have run into this lately after doing a search in Jira.  They review the ‘found’ issues in the Issue Navigator window and decide to add the standard “Status” field.   The problem: we have so many custom fields using the word: status so the filter select window only displays a subset of these fields and then tells you: “X more options. Continue typing to refine further.”   We can’t type anymore since we want the “Status” field.

I've asked my JIRA admin to delete any unused fields but he is a little gun shy that some other JIRA project owners might complain.  "Status" has got to be one of the most common words used in creating custom fields. A longer term fix is to have JIRA list the standard fields first in the filter select menu and then custom fields. (I'm not betting the farm on that one). My shorter term fix of deleting unused custom fields may be an uphill battle as well.

BTW, I tried hiding all those **status** custom fields using the project specific field configuration but the issue navigator window is agnostic to field configurations (i.e. ignores it).

Ideas, suggestions???

We are using JIRA 6.4.12

10 answers

1 accepted

1 vote
Answer accepted

Are you trying to get my to use the internal JIRA field reference ID?  Scary!

In any case, my JIRA admin actually came through for me and deleted some of the unused custom fields containing the word: status so I can now select the Status field.  Thanks for the help.

 

Too bad this answer was accepted.  It may work for you, but most instances probably don't have unused Status fields.

Click on the columns button. Then right click on any element to get to your browsers dev tool. Search for a input select element with id="user-column-sparkler" .. in the list options find status. Edit the html for that option and add attribute selected="selected". Then click the Done button on the column selector. You should see status in your filter/query output. 

Thanks so much! That worked for us! Is there a Jira Issue open for Atlassian to address in a fix?

Thank you for the workaround, Mark. That was very helpful.

For those unfamiliar with browser dev tools, here's an expanded explanation of Mark's process that works on CHROME with Jira v7.2.13. This process will presumably require tweaking for other browsers and/or versions of Jira.

  1. Perform an issue query or click "View all issues and filters" to cause a list of issues to be displayed.
  2. Click on the "Columns" dropdown.
  3. Scroll to the bottom of the list.
  4. Right-click on the text "Continue typing to refine further". (You can actually right-click anywhere in the Columns chooser, but this puts you close to the tag you're going to be looking for in step 6.)
  5. Select "Inspect" (on Chrome). This should open a browser development window to the right where you can inspect and modify the page's HTML.
  6. In the "Elements" window at the top of the inspection area (on Chrome), scroll down until you see an element titled "<select id="user-column-sparkler"...>".
  7. Expand "user-column-sparkler".
  8. Expand "optgroup label" within it.
  9. Scroll down until you find the node "<option title="Status" value="status">Status</option>" (It may be necessary to click "Show all nodes" to see it.)
  10. Right-click on that node and select "Add attribute". Type: selected="selected". The node should now read: 
    "<option title="Status" value="status" selected="selected">Status</option>"
  11. Click "Done" back in the column chooser widget.
  12. The "Status" column should now appear in your issues list. It should not be necessary to repeat this.
Like # people like this

worked for me, thank you !!

Worked for me. Thank you Mark & Edward.

awesome simple solution.Thankyou

Thanks, got it to work too!

it worked.. thank u so much

Thanks for the solution !! Worked for me !!

It did not work for me . I added selected="selected" option and clicked on done in column chooser widget and re-open code to verify if selected="selected" was added or not. It was added however when I typed status under column widget , I still do not see it .

Capture.PNG

This issue is not "solved" by any means. Eagerly awaiting a fix or workaround.

While the workaround proposed by Mark Diamond did work, that seems like an awful hack on a product that is otherwise quite user-friendly for Project Owners to use.  As has been mentioned several other times (in this thread and others, so I would hope you folks at Atlassian would have picked up on this), there are very often dozens or even hundreds of Project Owners that do not have control of the custom attributes in our Jira instance.  This must be accounted for in all project administration user stories.  Please try to keep this in mind!

Like Adam Koch likes this

Bumping this critical issue again. 

The workaround got annoying after a while so I created a javascript bookmarklet to make it easier

javascript&colon;(function(){
$("button.column-picker-trigger")[0].dispatchEvent(new MouseEvent('click'));
$("option[value='status']").attr('selected', 'selected');
$("form.column-picker input[type='submit']")[0].dispatchEvent(new MouseEvent('click'));
})();

You may have to run this twice since I was too lazy to detect if the column menu has finished lazy loading (which is required for auto-submitting)

Everyone, please make some noise here to get this properly fixed: https://community.atlassian.com/t5/Jira-Core-questions/Can-t-add-standard-quot-Status-quot-field-to-issue-navigator/qaq-p/659915#M31738

This worked for me when none of the other stuff did when I was trying to set up the system filters.  Thanks for this tip.

This is really helpful. Thanks!

Stop blaming the user for having too many fields - many of us work in a large organization and have no control whatsoever over the proliferation of fields.

Atlassian just needs to add a simple clause to the Columns picker widget's code:

if (search text is an EXACT match for one of the field names)
    display that field name FIRST in the results list, BEFORE the alphabetical results

How difficult can that possibly be?

This extremely simple fix would solve the issue. I work in an organization with tens of thousands of users on one Comfluence instance (sucks but we are stuck with it). There is a workaround posted above where you have to hack the HTML for the page, but the exact match fix would be far more desirable, and shouldn’t take a developer more than half a day to implement. 

Like Ned Gladstone likes this

Extremely easy coding but Atlassian probably doesn't have a lot of custom fields in the Jira they use, or at least ones that have Status in the name so they don't care.

100% Agree with Randy on this. This is not "Solved" and a massive issue.

I'm facing this issue - quite frankly it's ridiculous, why force a more detailed search, especially when the exact match search word isn't at the top.

Do this short cut.  Add XXX or any other characters temporarily upfront in the custom fields with Status.  After you add asked your team members to add the status in their navigator window you can rename them back. This is what we do now currently

If I understand correctly,

  • I've typed: 'status' into the filter text field on the Issue Navigator window and it lists all my custom fields containing the word: status in the selection menu.
  • Then I type XXX in front of 'status' in the filter text field and all the fields disappear from the selection menu.
  • When I delete the XXX, the same custom fields appear and not "Status" field in the selection menu.

On the other hand, are you asking me to rename some or all the custom fields that have the word: status in them?  If so, I'm not the JIRA admin but a project owner only.  Renaming will cause a massive reindexing and I know exactly what my JIRA admin will say – NO!!!

Did I misunderstand you?  If not, are there any other ideas?

 

sorry that is for administrators.  can you try this after typing status = Try to enter the valid states in your workflow , by trail and error you may get the correct status field smile

 

Find issues with a status ID of 1:


status = 1

This did not work for us. I said that "status ID" was not a valid field:(

This is still an issue in my organization, and any updates would be appreciated. We do not have administrative control over custom fields, and there are dozens of them with the word "Status" in the label. So the actual Status column is never available to be chosen for a report. 

Just Click on "Restore Defaults" Status will start reflecting in the list. Post which you can add or delete other column details. 

Hey guys, I am a Jira Administrator and I just tested this out. If the field 'context' is limited to only the projects that the field is used for, then the user that is searching for the word status will not see all of the other status names unless they have permissions to that project. 

For example, we have ProjectA with status1, status2, status3, Project B with status4, status5, status6, etc. 

The Jira Administrator limits the context to each project that the field is used for. status1, status2, status3 is limited to ProjectA. status4, status5, status6, is limited to projectB

I work out of ProjectC and do not have permissions to either ProjectA or ProjectB. When I search for the field/column 'Status' then I will not see status1, status2, status3, status4, status5, status6

@Suzanne Seaton I think  the issue is for the System Fields (e.g. "Team") in my case. System fields always have global context so project level permission is not the root cause.

Indeed 'Status' is a system field. The example I provided was for custom fields with narrowed context. For example, you might have a custom field named 'Project Status' and it is only associated with projectB.

Like TJ likes this

@Suzanne Seaton  Yes! that's correct. Did we get the solution for "System Field" though?

So 'Team' is not a system field. That would be a custom field. Do you have another example?

@TJ system fields do not use IDs. Therefore you could put the name of the system field and the value you are looking for in the URL. For example, https://system.com/issues/?jql=reporter%20in%20(currentUser()) represents the JQL for reporter is current user. Hope that helps. Make sure you use the name of the field, for example 'updated date' is just simply 'updated'. 

0 votes

I had the same issue with a field called IMPACT.  I'm not too savvy with HTML so went this route and it worked:

1.  Looked up my custom field & renamed it to "aIMPACT"

2. Went back to my filter query and looked it up and added it to my filter.

3. Saved the filter.

4. Went back to the custom field and put it back to its original name "IMPACT"

The field stayed in the filter query and updated to the correct field name after I updated in custom fields.  Hope this helps!

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Published in Jira Service Management

JSM June Challenge #2: Share how your business teams became ITSM rockstars

For JSM June Challenge #2, share how your non-technical teams like HR, legal, marketing, finance, and beyond started using Jira Service Management! Tell us: Did they ask to start using it or...

193 views 6 7
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you