Some new features are great, like one button for all workflow status changes and not forcing all date fields in one static section on the right side of the view screen. But in general my team of 30 hates the new view and feels the use of screen real-estate has been greatly diminished.
We would like to keep using the old view indefinitely, but i keep reading everywhere that I can "change it back for now" in my profile settings. I also hear that wiki markup will "eventually go away." When ?
If I can keep using the old view, i will convert my users manually and keep it that way.
For JSM June Challenge #2, share how your non-technical teams like HR, legal, marketing, finance, and beyond started using Jira Service Management! Tell us: Did they ask to start using it or...
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