@Sourish Ghosh You need to contact your JIRA amin to check the permission, in the global permission setting
Hi @Sourish Ghosh !
You can create a special fast-track transition from all statuses to destination for workflow and lock for you.
Then you can double check in your scope do you have rights to close it.
you can check in your scope of ticket do you have rights, does those ticket can go directly to Closed status?
For JSM June Challenge #2, share how your non-technical teams like HR, legal, marketing, finance, and beyond started using Jira Service Management! Tell us: Did they ask to start using it or...
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