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Automation and notification Slack and Jira work management

Oussema Marai
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Nov 15, 2023


i am the admin and Traffic manager of a big team in the company , we have 17 projects, 20 members, i need to use Slack and Jira work management to :

1- send a private message to everyone in Slack if i assign a task for him, but for all projects by a single configuration.   for exemple : 

if i assign to X a ticket in Jira a private message in Slack sended to X 

2- i want to notify them about any update of the Status if a ticket go from In progress to Validate. for exemple : 

if a ticket go to To Validate a private message in Slack go to Y 

i used the automation but its work in the group channels in Slack, its not efficient cuz no one look to the channels, and i need to do it for all projects and every members.

3- i want to configurate Jira in Slack for all the workspace in Slack, ia m an admin, then they can get notifications. 

pls make sure to list step by step the solutions Thank you 


2 answers

Hi @Oussema Marai , 


Not sure if this is doable with automation rules. 


I think we can help you with Actioner's Jira app, though:

Feel free to contact me and clarify all requirements. Will be happy to instruct how this is achievable with this app. 


Emel @ Actioner 

0 votes
Bill Sheboy
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Nov 15, 2023

Hi @Oussema Marai -- Welcome to the Atlassian Community!

Slack has its own user accounts, independent of Jira users.  And so this is not a simple problem to solve with automation rules.

Please see this how-to article from an Atlassian team member on accessing the Slack information to do this:

You have listed many other details in your question for the scenario.  I recommend you create a basic rule which can send a message to one specific user, and then expand that to perform the other needed details.

Kind regards,

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