Atlassion login fails from chrome browser. Page continually reloads.

Tim Cuthbertson March 31, 2021

Using Trello addin from Outlook 365 running in chrome browser in Win7 , Fails to login. Login page returns blank.

Similarly loging into Atlassian to access knowledge base fails to load and page continually refreshes. 

Outlook 365 mail interface is correctly working as I can add cards to trello from my mobile phone apps.

Issue with desktop only.

 

1 answer

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Brant Schroeder
Community Leader
Community Leader
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September 15, 2021

@Tim Cuthbertson Welcome to the Atlassian Community

Can you use a different browser and see if the issue persists.  I have seen similar issues with Chrome when the user is logged into the browser and authentication tries to use the Google credentials stored in the browser to sign in which are different than the Atlassian account.

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