Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
Community Members
Community Events
Community Groups

Atlassion login fails from chrome browser. Page continually reloads.

Using Trello addin from Outlook 365 running in chrome browser in Win7 , Fails to login. Login page returns blank.

Similarly loging into Atlassian to access knowledge base fails to load and page continually refreshes. 

Outlook 365 mail interface is correctly working as I can add cards to trello from my mobile phone apps.

Issue with desktop only.


1 answer

0 votes
Brant Schroeder Community Leader Sep 15, 2021

@Tim Cuthbertson Welcome to the Atlassian Community

Can you use a different browser and see if the issue persists.  I have seen similar issues with Chrome when the user is logged into the browser and authentication tries to use the Google credentials stored in the browser to sign in which are different than the Atlassian account.

Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Jira

Online AMA this week: Your project management questions answered by Jira Design Lead James Rotanson

We know that great teams require amazing project management chops. It's no surprise that great teams who use Jira have strong project managers, effective workflows, and secrets that bring planning ...

181 views 1 6
Read article

Atlassian Community Events