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Archived issues (Data center)

Hello,
We want to archive some old issues, but frequently  for audit reasons people need to find certain tasks . 
Nowadays as i see, while archiving issues, you have few options to filter issues, like :

  • Archived date
  • all archivers
  • project
  • issue type
  • reporter

This is so uncomfortable and also hindering for us. It is crucial  to filter archived issues by Key for sure . Because we have millions of issues and its impossible to export all issues to find several  ones for audit.  Can someone help us to find out how to improve this ?

1 answer

0 votes
Nic Brough -Adaptavist-
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Oct 21, 2022

Welcome to the Atlassian Community!

I am a bit lost on this - what are you wanting to improve, and how?  The search for issues to archive?  The archiving process?  The search for archived issues?

I want to add filters here :
1111.PNG

Because as i said it's impossible to find archived issues here without key , when you archived issues not whole project 

Nic Brough -Adaptavist-
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Oct 21, 2022

Sorry, "add filters"?  What are you trying to add here?  The search boxes in front of you on this screen are helping you define a filter already, so I'm a bit lost on whenat you mean.

I want to search issues by Key ( or may be assigner or customer request type) 
When I want to find only one issue from archived issues, how I can identify which issue to find ? I have Key and customer request type to be sure that this issue is exactly what i am looking for. 

Nic Brough -Adaptavist-
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Oct 21, 2022

Archived issues can be found if you have their key by using "key =" or the quick search, as you can search by assignee and the other fields.

Nic can you show me how to find archived issue by key? (with screens  may be)

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