I have a project called 2019 Incidents. Within this project I create an Epic each time there is an incident. Within the Epic I create sub-tasks; all of which need to be completed to close the incident. I want the ability to email everytime a sub task is closed not just the whole incident. I do not want to pay for an add on. Any suggestions on how to handle my situation. I was trying to avoid using stories or tasks (as opposed to sub-tasks) and linking since my above solution is easy to create boards/views.
For JSM June Challenge #2, share how your non-technical teams like HR, legal, marketing, finance, and beyond started using Jira Service Management! Tell us: Did they ask to start using it or...
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