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Community resources
Bitbucket
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I am the administrator of a Free Bitbucket Cloud workspace that is currently read-only. The workspace ID ends in io, and the repository name ends in ot. Bitbucket reports the repository as 1.03 GB...
- Question
- bitbucket
- bitbucket-cloud
- cloud
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Dear Bitbucket community, We want to share updates on what our teams have been focusing on, what’s coming next, and what these changes mean for you. Bitbucket Cloud is investing in a new multi-re...
- Article
- bitbucket
- bitbucket-cloud
- cloud
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I set global credential in Jenkins with client id and secret from bitbucket. I'm running Multibranch Pipeline. till yesterday things works fine by running clone from my build process. Starti...
- Question
- bitbucket
- bitbucket-cloud
- cloud
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Hello, I am dealing with a very frustrating Bitbucket authentication issue and have been trying to resolve it for several hours. Repository: https://bitbucket.org/greenunion/greenshop.git I am th...
- Question
- bitbucket
- bitbucket-cloud
- cloud
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We are facing issue when going to upgrade paln getting message Problem connecting We're sorry, we can't load the credit card form right now. Unable to update credti card details - How ...
- Question
- bitbucket
- bitbucket-cloud
- cloud
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My repo size is showing as 730 MB but remote side it is 294MB. Can you please run GC on my repo?
- Question
- bitbucket
- bitbucket-cloud
- cloud
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I cannot join a Bitbucket workspace because the invitation email never arrives. What has already been tried: The workspace admin sent an invitation, then cancelled it and issued a new one from the ...
- Question
- bitbucket
- bitbucket-cloud
- cloud
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bitbucket.io is not working after today. website returns 502 or 504 or very-very-slow 200. not reported at https://bitbucket.status.atlassian.com/
- Question
- bitbucket
- bitbucket-cloud
- cloud
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Hi all, I run a small private repo (squishlogic/jigsawgeo and squishlogic/ant) on a Free-tier workspace with the 1 GB Git LFS storage limit. I recently used git filter-repo to remove a large di...
- Question
- bitbucket
- bitbucket-cloud
- cloud
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I’m planning a migration from Bitbucket Server to Bitbucket Cloud and want to make sure the process goes smoothly. I’m particularly interested in best practices for preserving repository history, bra...
- Question
- bitbucket
- bitbucket-cloud
- cloud
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Hello Atlassian Support, We are currently using Bitbucket Data Center v7.21.3 and are reviewing our options in the event of license expiration. We understand that Bitbucket transitions to a read-on...
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I want to reduce the repo size but do not want to delete any important files by mistake. I need some steps on how to delete the old pull requests,branches,redundant files etc to reduce the repo size...
- Question
- bitbucket
- bitbucket-cloud
- cloud
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Locked out of my account — lost access to my two-step verification (authenticator) app after phone i
Hello, I'm unable to log in to my Atlassian account because I no longer have access to my two-step verification authenticator app. I had a problem with my previous phone and was not able to recover ...
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Hello, We are setting up a self-hosted Bitbucket Pipeline runner and are trying to open up the required outbound permissions in our corporate firewall. Our firewall is using Layer 4 filterin...
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Good day, I'am working on a project where we interact with Bitbucket api's. The goal is to be able to download repositories in a zip format. The end point fetched is the following: "https:...
- Question
- bitbucket
- bitbucket-cloud
- cloud
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Hello Atlassian Support, I am the administrator of a Bitbucket Cloud workspace and I urgently need assistance recovering historical data from the legacy Bitbucket Issue Tracker. We had important pr...
- Question
- bitbucket
- bitbucket-cloud
- cloud
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Hi Atlassian Support, We have two Atlassian organizations that both belong to the same company. This appears to be a historical artefact: our Bitbucket workspace was created under an older account, ...
- Question
- atlassian-account
- bitbucket
- cloud
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There was a UI update for which quick actions are available under a comment. Quickly creating a task as one of them. This is now hidden behind the three dot menu all the way on the right. I ...
- Question
- bitbucket
- bitbucket-cloud
- cloud
- ui
- ux
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- Question
- bitbucket
- bitbucket-cloud
- cloud
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We’re exploring how software teams use AI across the software lifecycle, and how they build trust, governance, and safety as AI becomes more autonomous . We’re opening a research study so you ca...
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Good morning, I had access to my Bitbucket tasks until yesterday, and I lost it last night. I didn't have time to switch to Jira. Please help.
- Question
- bitbucket
- bitbucket-cloud
- cloud
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Hi, I am unable to receive invitations despite repeated attempts. Can you check if my email is on the suppression list and remove it if so? Thanks Katie
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Hi, I'm new. I have a repository inside my workspace, but it doesn't appear when I access the workspace via the UI. Access to the repository itself is still working fine, so I suspect this might be a...
- Question
- bitbucket
- bitbucket-cloud
- cloud
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Sometime back I was able to login to bitbucket using MFA through my phone. Somehow lost MFA and hence unable to login now.... Kindly advise how to re configure MFA.
- Question
- bitbucket
- bitbucket-cloud
- cloud
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Hello, On August 21, 2026, I completely rewrote and force-pushed all repository branches to remove large generated files from Git history. Before cleanup: - Bitbucket reported size...
- Question
- bitbucket
- bitbucket-cloud
- cloud
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