Atlassian Automation

I have a subtasks that requires a user to fill in a data field with a value. What is the best methodology to have that data push up from the subtask to fill in that field at the task level? During t...

• automation

Hello, I configured the rule that calculates the total of "Time tracking" on the epic level each time the user enters the value into the "Time tracking" field on its task.  The issue is that t...

• automation
• time-tracking

Hello, I need to create an automation rule to reflect the correct total of the "Time tracking" field on Epic as a sum of the "Time tracking" values of its tasks.  I made the following configur...

• automation
• time-tracking

We have an automation that posts a message to Slack when a Sprint starts. It works exactly as we want, however we have one small missing feature for which we're 1) unsure if it's possible at all and ...

• automation

Hey Guys, Just popping this question here perhaps you had it before and have a clue why it would happen. Basically I created this automation here: Trigger scheduled daily monday trough friday t...

• automation
• cloud

  I have a variable (mylist) with list such as 50810, 50811 which is populated from a web request. I was able to convert it into an array like ["50810", "50811"] using .asJsonStringArray ...

• automation

Hi All, My usecase is this ticket - https://community.atlassian.com/t5/Jira-Software-questions/Smart-values-for-copying-multiple-labels/qaq-p/1882892   I have a variable {{varLabels...

• automation

I am attempting to build an automation that will duplicate insights documents that are attached to an idea in Product Discovery over to the associated epic that was created via the "create a delivery...

• automation
• cloud

Hi, I am looking to extract information from a specific section within a Confluence page. I am having trouble with which Smart Values to utilize. For example, I have an automation that triggers, an...

• automation

Hello,   I have an issue hierarchy where we have Initiatives (Parent) and Epics (Child).  We have a custom field in both issue types that is Custom Field type "User Picker (multiple users...

• automation

Hello community, has anyone applied the management of supplier and / or customer service contracts with Jira? If so, how did you do it, did you use Assets or maybe Jira Software to integrate it wit...

• automation

Hi Atlassian Jira Community Developers, I am working on a ServiceNow Jira integration and I am currently getting an error on the Reporter field. I am passing a valid display name from the ServiceNow...

• automation

I was trying to split a string that was | delimited. Turns out .split("|") broke it into a list of individual characters. Instead .split("\|") had the intended effect. So | requires an escape char...

• automation

Hi all, I want to use Automation for Jira to add a new row to an Excel file (on either Sharepoint or Onedrive). Has anybody done this before? And if so could you tell me how you did this?   ...

• automation
• cloud

While raising a ticket via form , i want users to link another ticket from the from interface. is there a way to do it?

• automation

Hello ... looking to see if its possible. Have user select a choice from a list presented when creating a story e.g. Select A Select B Select C Depending on the selection ... the corresponding...

• automation

Greetings, community!   It appears I can no longer create suggestions via the system dashboard, so I'll try this forum.  (Aside: in case you are interested, this path no longer works: sys...

• automation

Hello Community,   I have an Issue where I need to fetch the CC- and TO- Participants on a new E-Mail-Ticket. They are supposed to get copied into a new custom Field "CCParticipants". Through...

• automation

trying to create manual trigger with dropdown field. I'm assuming that the user will need  to select 1 of 3 choices. My goal is to have the select trigger another rule. Why am I getting the err...

• automation

We have set up a new project/workflow, at each status, I have automated subtasks to be created. The number of subtasks varies depending on the Status, anywhere from 1 to 12 of them. There is a field ...

• automation

I have a use case if the assignee is updated. It will update a custom field to a specific value.  However, the automation that I have created does not fail or update the value.    ...

• automation

Hi, I want to add a Confluence Page link to my Jira ticket automatically based on a custom field value, for example we have a field called Type and it has a value "Activity", when ever the user sele...

• automation

The main objective is that I want to sum points for tickets in an epic, and assign that to the epic Story Points field. However, my project uses components to separate tickets by platform… I want to...

• automation

on smart values documentation page Jira smart values - development | Cloud automation Cloud | Atlassian Support :  {{build.refs}} returns the refs of the build, e.g. [feature/ISS...

• automation

Here's the situation:  I have spaces migrated from Confluence Server to Cloud using migration assistant. In a space I have some restricted pages. I gave my account all space permissions for ...