Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Next challenges

Recent achievements

  • Global
  • Personal

Recognition

  • Give kudos
  • Received
  • Given

Leaderboard

  • Global

Trophy case

Kudos (beta program)

Kudos logo

You've been invited into the Kudos (beta program) private group. Chat with others in the program, or give feedback to Atlassian.

View group

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Why do I have to verify my Domain

It sounds like as part of the Atlassian account move I need to "Verify My Domain"?

 

What exactly am I verifying and why? Am I just verifying that I own the email domain?

 

I use two different email domains to log in so If I verify one will it impact my ability to log in with the other?

 

This whole process was not explained well and the fact that I cant talk to anyone at Atlassian makes it worse.  

 

1 answer

0 votes
Andy Heinzer Atlassian Team Jul 19, 2017

Hi Jon,

For some background as to why this is happening please see The Upgrade to Atlassian Account

If we haven’t upgraded your users yet and you have a password policy, you must verify your domain to keep your policy.

 

I would recommend taking a look at that referenced Atlassian blog post:  Domain verification 

From that page:

Domain verification allows your organization to centrally manage all its employees' Atlassian accounts and apply authentication policies.

Basically, all of the user accounts in Cloud are being changed over to this new system, and in order for you to be able to manage all the accounts with your domain(s) Atlassian needs to verify that you actually are the administrator of that domain.

Using different domains for user accounts in your Cloud instance is still be permitted, however if you are the admin of this cloud instance, you might not be able to enforce a password policy for all the accounts in that cloud instance if they original from domains you do not control.

 

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Asked in Atlassian Account

Upcoming AMA with the Atlassian Identity Product Managers!

"Atlassian Account" is a space where you can raise questions about your Atlassian Account and your identity across all of our Atlassian Cloud Products. This involves understanding User Managemen...

703 views 8 17
View question

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you