David Toussaint [Communardo] Expert

In the realm of workplace collaboration, few challenges are as common as the divide between different tools and platforms. In many organizations, you'll find teams that prefer SharePoint for its document management prowess and others who swear by Confluence for its collaborative features. This divide often leads to…

Congratulations! You have taken the first step towards a more effective digital future by migrating your Confluence to the cloud. Why wouldn’t you when the well-documented benefits of being on the cloud are so numerous? Yet, migration is no simple task. If you were moving into a new house, you’d want nothing bad to happen…

If Colonel Sanders hadn’t written down his secret recipe, the world would be less some finger lickin’ good fried chicken and we’d have to settle for Popeye’s or worse, Wingstop! That should tell you how important it is to document your processes, especially so in the IT field, which is full of complex and arcane knowledge.…

Reinforcing a remote workforce requires a robust digital workplace. However, digital workplaces can hardly be supported by a single platform anymore due to increased workloads. Hence, businesses are increasingly turning towards cross-platform connectivity between platforms like SharePoint and Confluence so that large teams…

Hi guys, we are using JIRA in offline mode (settings of the UPM) and also disabled the Zephyr option "Check for software updates". Anyway Zephyr seemingly tries to contact "version.yourzephyr.com" without success. This leads to the error listed below and to Zephyr indexing Job to stop. We could only resolve this by…

Hi guys, I just came across an isse where it is not possible to inclue a custom field of the type 'user picker' into an JIRA Issue Collector. I tried to grant the global permission 'browse users' to anyone, this still does noct work. I then tried to obvious and reffered to the JIRA Issue Collector documentation, which says…

Hi folks, I am wondering what my be the best way to create JIRA issues that are recurring each month or so. Think of a reminder task to deplay windows updates or something similar. It could be new/cloned issues or even reopened issues. I know there Is a plugin that aims at a similar task but it's quite pricy and less…

Hi. In my JSD (Server, 1.2.x, I know it's old) instance and my Confluence Server instance newly from JSD created KB-Articles are not linked to the JSD Issue (and vice versa). I guess this is an app-links issue. So what is configured? * App Link between the two servers * OAuth (as only authentication method), incoming and…

Hi, I'd like to find a way to automatically transition all subtasks of a certain issue to a definable status if the parent issue is moved to another status. I've found plugins to create subtasks as postfunction, but not to transition them. Is there any known way to do that? Thanks, David

Is there a way to allow the customer to have access to more issues than just the ones he created? I.e. I want to have my customers to see all issues that were raised by a particular user group if they are members of said group as well. Is there a hidden custom field that is used to determine what issues can be seen in the…

I'm wondering if anyone has tried this: I am using a recent veriosn of the email this issue plugin for JIRA and have implemented a workflow postfunction. All is well but somehow I can't seem to find an option to use a email template in the post function. Am I misisng something? Thanks and cheers, David

Hi, I am comming across this every now and than and it is a real PITA (imho)! If a user is deleted in JIRA (or no longer synced from the LDAP) working with jira is a mess. This can occure e.g. if someone leaves a company... The following scenarios with removed users make me facpalm a lot: * removing the user form a project…

Hi folks, just now I came across a situation where I'm not sure of what is the best approach. So I wanted to ask you guys how you are handling this. Here we go: We have three (!) JIRA systems running, on productive system, one test system and one development system. Usually for any major configuration changes we do the…

Hi folks, is there any way to limit the activity stream gadget in a way to include only issues with a defined value for a custom field? I could easily set up JQL's like that but no filter for the activity stream. Is there any other way to achieve this? I found STRM-1241 and STRM-2111 already which points me to JRA-19155…

Hi guys, I tried the following setting with many customers and it was working fine. Though, one customer is recently having trouble with this: * I connect JIRA/Confluence to an LDAP/Crowd and use this as primary directory * Internal directory is used as well but only for administration purpose, the local administration…

Hi, I have a client that uses Confluence (4.2.3 I guess) and the most recent verion of Team Calenders. All is fine though if a page that contains the calendar macro and a YouTube Video (widget macro) is displayed on a iOS 6 device (iPad, so non-mobile-view) the video just wont play. The whole page renders just fine, just…

Hi folks, I am just wondering if it is possible to not use the ActiveDirectory group "confluence-users" at all but use a differten one (say "confluence-special-users" or so). While this is possible in the configuration (Global permissions and default space permissions) I am wondering if this has any other impact? One thing…

Hi, I just recieved the quetsion whether I can change the "Report a Problem" link in the JIRA footer (to include a mailto:xxx link) and if so, what may be the best way. I know I could just go and modify the corresponding vm-file (which one btw?) but that's not the most eleganz option. Do you know any other ways to achieve…

Hi guys, I have a JIRA and a Confluence Instance set up (both of them pretty recent versions) and application links configured. When I try to insert a JIRA Issue into a confluence page this works like a charm. Anyway, when I try to link a confluence page to a JIRA Issue it does not find the anything. Neither while trying…

Hi, I'am a bit struggeling withh application links right now. In order to move forward here I was just wondering how the option "shared user base" is actually definded. Does this need to be the same LDAP directory (if LDAP is used)? Or are do the usernames need to be identical and that's it? More specific I want to ask…

Hi folks, I am wondering if there is a way that I can configure different email notifications for the same project depending on the issues priority. I'll give you an example: If an issue with Priority A, B or C is created I whish to be only notified on a daily basis.If an issue with Priority D is created I whish to be…

Hi folks, I am wondering if there is a way to actualy change the color of the cards (the one indicating the issue type) in the GreenHopper (Rapid) Board? I thought I read in documentation or here that this is not possible, yet I cannot seem to find this peice of information again. So: Is this possible (preffered) and if…

Hi folks, to me this button is just plain anoying. I often get questions from users that ar missing a field just because they did hide it on some point or another themselfs. The best thing for me would be to disable to button completely. Is there a way to do so? If not (what I am guessing) how do you guys cope with that…

Hi folks, I am having an issue where I configured both a read-only LDAP-Sync (AD) and confluence internal directory. Now I'm trying to create new groups in the internal directory which works fine (there are no groups with the same name in the LDAP). But if I want to add an LDAP user to that newly created group it fails,…

Hi, today I got a bit confused on the usage and benefits of JIRA workflow steps compoared to status. While it is clear that I can only use steps in workflows I don't quite get why this is needed and, more important, how can I benefit from this. Even the DOC says it is best to name both elements identical, so where is the…