Darrel Jackson Rising Star

I have a number of Epics each with a number of issues in them and those issues have various statuses. What I'd like to do is provide a self-service report which shows the Epics and for each Epic a count of issues for each status. For example, Epic A has 5 "to do" issues, 3 "In Progress" issues and 1 "Done" issue; Epic…

Would it be possible to get a feature request raised to include the Due Date field on Jira Cards that appear on Confluence Whiteboards? Bonus points if there was a setting on the whiteboard to configure what fields are displayed.

As per https://community.atlassian.com/t5/Compass-questions/Dependencies-limit/qaq-p/2269693 we're hitting the limit of 25 dependencies. This aligns to the product documentation. In that community post, that a soft limit that Atlassian can raise. Can I get this raised on my site?

I'm evaluating Atlas currently with the intention to provide a goal-tacking framework that links corporate strategy to business unit strategy to specific initiatives. I've run into a wall regarding permissions. As far as I can tell, any Atlas user can create/edit/delete goals. Is my understanding correct? I was hoping that…

Currently, if you have two issues in the same sprint with a "blocks" dependency and you infer start and due dates from sprints, the Timeline view and the Dependencies view will display this as a dependency with overlapping dates. Is there a bug/feature request to fix this?

We've recently made the switch to Advanced Roadmaps. We were using a custom field for issue assignment to teams. We have switched to using the Team field in Advanced Roadmaps. I have found a number of non-obvious constraints which I'll publish as a discussion. Firstly, I want to raise awareness of these issues for people…

I've seen a few discussions on this topic but without any definitive answers. I'm trying to write an automation rule to clone an issue and all of it's children at any level in the hierarchy. The use case is a lot of my teams want to template work by creating exemplars in Jira then cloning the whole issue hierarchy. This is…

Hi all, I'm about to do a large rollout of JWM to non-technical teams in our business. Can I get some feedback on the following: 1. I can customise the fields displayed on the cards in the board view. Does this customisation apply to other members of the project? Or just me? Assuming it's just me, is it possible to…

I'm trying to determine whether issue-level security can be enabled for team-managed business projects. We have Jira Cloud Premium. I've seen a few similar but not identical questions (e.g. https://community.atlassian.com/t5/Jira-questions/quot-Issue-Security-quot-missing-from-my-project-sidebar-trying/qaq-p/1803409)…

Hi all, We have a bi-weekly meeting where we create meeting agendas via the meeting notes template. We create agendas for 2-3 meetings in the future. We use a page properties report to show the next meeting agenda and we apply a label of "upcoming" to the next meeting agenda page. We manually add "upcoming" label to the…

Hi all. I've read through https://support.atlassian.com/jira-cloud-administration/docs/create-issues-and-comments-from-email/ and still have a few questions on how to configure Jira to create issues by email on Jira Cloud Premium. Firstly, I already have a default handler of type "Cloud Email Handler" and named "Comments…

My team use Advanced Roadmaps with a plan configured for person-hours estimation. When we enter the "Original Time Estimate" field in Jira's Issue View it automatically sets the Remaining Time Estimate to the value of the Original Time Estimate. When we enter the "Estimate (h)" in Jira Advanced Roadmaps it only sets the…

In the Atlassian Cloud roadmap I see an enhancement titled "Assign and transfer page owners". Refer https://www.atlassian.com/wac/roadmap/cloud/Assign-and-transfer-page-owners?status=comingSoon&p=116cff95-73 I'm thinking about the recent introduction of page statuses and the fact they are not query-able from the Page…

I'm starting to roll out Advanced Roadmaps in our organisation. It's a relatively mature Jira instance so it has a number of custom fields for start/end dates depending on the context. Are there any best practices for selecting which date fields should be used for start date / end date in Advanced Roadmaps? When I create a…

It is possible to display Reporter in AR? If not, is there a product enhancement logged already?

I am a Jira admin for our Jira Premum cloud instance that also has JSM. I personally don't use JSM. Only one team in our organisation does and they use it as a simple "front door" rather than a full blown ITIL solution. I'm trying to reduce the number of custom fields and customer issue types in Jira however some of them…

Hi all, We are using Advanced Roadmaps in Jira Software Cloud Premium and have been for a while. One of our teams has raised an issue today that they believe is a recent change in behaviour of AR and I'm trying to track it down. They have an AR plan with Sort By Team and no Group By set. They believe that a month ago they…

We've recently made the switch to Advanced Roadmaps. We were using custom issue types and custom link types to represent an issue hierarchy. We have switched to using the Parent Link custom field in Advanced Roadmaps. I have found a number of non-obvious constraints which I'll publish as a discussion. Firstly, I want to…

I've recently moved from using a custom field called "Squad" to represent issue assignment to teams. It's a drop down with a list of teams. I've now migrated to using the Team custom field in Advanced Roadmaps. I can query both Squad and Team in JQL however I can't query Team in the basic search. I see this: Is this a…

In our Jira project we have an automation rule triggered on Issue creation. It creates some related tasks and adds them to the same Epic as the Issue that was just created. This works fine in Jira but when the Issue is created via Advanced Roadmaps it doesn't work properly. It appears that AR first creates the issue and,…

I have a few global templates that get periodically enhanced. Some users are wanting to be notified when templates get updated. Does Confluence support this?

I'm putting together a FAQ for my user base for moving from Jira Standard to Jira Premium with Advanced Roadmaps. I've recent migrated from using a custom field to track issue assignment to teams to using the Team field in Advanced Roadmaps. I'm noticing that the Team field has special interactions with Sub-task issue…

I have a few different scenarios that fit this pattern: I want to use a single board sourcing issues from multiple projects with different workflows. For example, I have a project team working from a Jira project. There are two (or more) software development teams with their own Jira projects each managing defects in their…

We have an existing Jira Standard Cloud subscription with ~600 users. We are about to start a trial of Jira Premium to evaluate some of the new features. A small evaluation team will run the trial. We don't want regular users to be impacted or to even be aware that it's going on. Is this feasible? Are we able to set…

I have a Jira Cloud instance that has organically grown from a number of disparate teams using their own custom Jira configurations to an organisation-wide instance. As an admin I'm trying to reign in some custom configuration and either simplify them or just use out of the box fields. As an example, I have 4 different…

I have a Kanban board with a custom issue type "Feature". Both Epic and Feature issue types share an "Analysing" status in the workflow. I have the "Base Swimlanes on Epics" option set on the board as well as "Column Constraint Issue Count". However the isue count is counting both Epics and Features in the Analysing state…

How does the workaround in 370704789 work for Confluence Cloud? Cloud admin doesn't seem to have privileges to change the attachment download security settings.