Discussions
-
Can you break JQL?
Hrm, coming in the Nov 11 Bundled Release: Issue search: Warnings for JQL queries exceeding its supported limit Jira now displays a warning banner when a Jira Query Language (JQL) search when it exceeded its supported limit. This helps you identify when a search might not return all expected results due to system limits,…
-
Send a Slack message with an @mention using Web Request
My colleague asked me about this article: * Mention someone directly in Slack via Jira Automation Wherein @Daniel Eads provides a Python script to connect to the Slack API and for every user in the Slack workspace, obtain their User ID and then write a Jira User Property for each user with that ID. Which... is cool. But…
-
What if Atlassian created a Teamwork Graph but nobody could see it?
So, Teamwork Graph Connectors (fka as Rovo Connectors we think?) are touted as the way to bring all-important context to AI, specifically context from outside of the Atlassian ecosystem. Slack conversations! Outlook emails! Sharepoint docs! We index it all! You can search it. You can chat with AI about it! You can even…
-
Where are the Release Notes for Release Tracks?
Atlassian touts release tracks as a way to “Plan, prepare, and ensure the success of product changes”. By putting your Production instance on the Bundled track and your Sandbox on the Preview track, you should be able to review upcoming changes a month before they impact your users. Which is indeed great. And Atlassian…
-
Confluence Folders Landing Pages
To whomever implemented this thing of beauty: YOU GUYS. You should put this in a release note so you can take credit for it and get a bonus or promotion or however people advance inside of Atlassian. So what you're looking at is the perfect answer to my "meh" response to the original introduction of Folders. * They didn't…
-
Give me a BREAK
[Gimme a Break!] Ok, I guess technically what I want is a STOP command, because yes, my first programming language was BASIC. Here's the thing. I've got an Automation Rule Flow that already has a few nested IFs. But I need to flip the logic around, and I really just need to have the whole thing STOP if a condition is met.…
-
Atlassian finally gives us control over Jira and Confluence access requests!
For years now, Atlassian has presented organization users (members of a claimed domain) who do not have access to Jira or Confluence with a rather abrupt message: Well, as of July 9, 2026 (thanks @__ Jimi Wikman for blogging it here), you can now customize that message and include a link to a proper Help Desk request or…
-
Words are hard (rebranding fun with Atlassian)
In light of the impending renaming of Jira Projects to Spaces (h/t @Dirk Ronsmans, I thought it might be fun to take a journey through other things Atlassian has renamed/rebranded. I mean, who can forget... Project Central -> Team Central -> Atlas -> Platform Experiences (Goals & Projects) * 2015 (?) - @carolyn…
-
How to find how many attachments you have in Confluence Cloud and how much space are they using
Considering the published limitations of Atlassian Backup and Restore ("data size of up to 32 GB(!?) and attachment count of up to 7 million"), I thought it might be useful to figure out how many attachments we have in Confluence Cloud, and also how much space they take up. Spaces Report is your friend If you generate and…
-
Nice site you got here - It'd be a shame if anything happened to it.
Last night (it was 9AM for them), my colleagues in the UK were greeted with this: Thankfully, it was a short maintenance window of < 10 minutes. But we admins had not heard anything about this. But clicking on the Maintenance Windows link, I found this gem: For apps on an Enterprise plan, we will send a notification…
-
🔍 What if Atlassian released a new New Compact Density Feature and didn't tell anyone?
@Kris Klima _K15t_ clued me into a new feature he found yesterday. He posted about it over on LinkedIn. As he writes: Turning on compact density visually shrinks the text just enough to make a huge difference, especially on smaller / laptop screens - and it's independent of the browser's zoom settings so it's easier to…
-
Burst API Rate Limits - one bad script can spoil it for everyone. And Atlassian profits!?
At the recent San Francisco ACE last Thursday night, Atlassian's Dave Theodore and Ameya Phadnis presented "The Rate Limits of Atlassian Cloud". The bad news - one person's stuff might break One bit that was particularly interesting was around the new Burst API Rate Limit which is described thusly: Burst API rate…
-
Jira [Automation] is Turing-Complete
As somebody who dropped-out of college, as well failing the one class in C I took (and barely passing Pascal?), I don't quite understand what "Turing Complete" means, but I can 100% attest to the conclusion that:So, if complex Jira automations feel like programs, it is because they literally are. Anyways, this is not a…
-
Why is Atlassian promoting Shadow IT? Or Accidental IT?
Why is Atlassian promoting Shadow IT? So, in their documentation, Atlassian warns about the dangers of Shadow IT and even talks about how Atlassian can be part of this problem: "In the context of Atlassian, you’re unable to centrally manage these products from your Atlassian organization. This means that you won’t find…
-
Is Atlassian changing 14-year old Confluence Keyboard Shortcuts?
tl;dr - You won't lose these popular single-key shortcuts, except for Labels. According to the latest documentation for Keyboard shortcuts and autocomplete, there are some new keyboard shortcuts for some of the most common actions my users and I regularly need in Confluence: * Create page: Ctrl Opt C * Comment: Command Opt…
-
Way to query that Assignees are in Internal vs External? (NOT JSM)
Recently we started restricting access of contractors. They have our company.com accounts, but we removed them from the Company Users group that we were using to gate access to all projects. Instead they're now in Contractors - Department groups that we use to grant them access to specific projects. Additionally we have…
-
Dear Atlassian, can you please stop asking my users to violate corporate policy?
Someone on our Identity team asked me yesterday: Why is google drive an option to connect? This is not a [company] standard which is onedrive. Which is a fine question indeed. And I'm not alone. My fellow champions mentioned that they don't use Slack, but their users continue to get prompted to connect Rovo to Slack.…
-
Why do we need new keyboard shortcuts?
Answer: Google Live Docs Let's take it back to 2015. Atlassian was soooo hyped about Collaborative Editing back then, they ran a contest that my colleague won where they raced to make edits to a page, but they were in working on the same page. (He won!) But, WHY was Atlassian so jazzed about Collaborative Editing? Was…
-
Why does Atlassian want to access to other devices on my local network?
So CLOUD-12835 - Guidance for the local network access request for our Atlassian cloud explains: Around Chrome v142, Google introduced a new Local Network Access (LNA) permissions model. The key ideas: * Any page (or iframe) that talks to local / private IPs (e.g. localhost, 127.0.0.1, 192.168.x.x, corporate RFC1918…
-
What can MCP actually do?
Ooof, finally found my comment from July 2025 where I shared a list of the actions that the MCP makes available. Here's an update, as reported back by Github Copilot integrated into VS Code. (My prompt: what are the Atlassian mcp actions available?) Copilot explained its thinking thusly: The user is asking about available…
-
Bundled Release Notes for March 20, 2026 dropped!
Well hey continuing my series... Where are the Release Notes for Release Tracks? * 2026.03.10 - Jira Bundled Release * 2026.03.10 - Confluence Bundled Release Some notes since last month: * I learned that if you make a space public with anonymous access, folks can still comment on it. (Heh, I've never made a Confluence…
-
Clone linked issues from JQL Branch Rule and keep them in order?
I swear @Bill Sheboy has answered similar questions but I couldn't figure out if any of them fit my use case. In a nutshell, I have a bunch of tasks linked to a "parent" Epic. (They aren't actual child tasks because they're under a different Epic. It's complicated and I'll explain it in a separate article if I get this…
-
Bill Sheboy's Automation Concepts Series
This is not the greatest article in the world, no. This is just a tribute.[1] (Updated with missing articles and cleaner HTML!) Ever so modest Automation Expert @Bill Sheboy has quietly been amassing an amazing repository of articles on what he calls Automation Concepts. I find myself searching for these articles time and…
-
Get your users to fill out the form!
At the SF/Bay Area RovoCon today I was chatting with an admin who was chagrined that despite her very carefully designed forms, her users continued to submit requests to JSM via email. Which means she had to waste time going back and forth with them to get details that should go in the form. But she didn't want to/couldn't…
-
New Bundled Release Notes for Feb 10, 2026 Dropped!
Heyo, you might recall last month I posted Where are the Release Notes for Release Tracks? Welp, new release notes for the Feb 10, 2026 Bundled Releases just dropped, and I spent a bit of time formatting/categorizing them for your perusal: * 2026.02.10 - Jira Bundled Release * 2026.02.10 - Confluence Bundled Release Due to…
-
Does anyone remember Breadcrumbs?
You know, these old friends at the top of every (Legacy) page: I do! (So does Pepperidge Farms. :-) Well, in the "new and simplified content layout" you may be wondering where they went: So if you scroll down, you'll see them: Slightly different layout, but ok, sure, they're there: WELP what if your page is so short it…
-
What in the WHAT Atlassian? Making Shadow (Accidental) IT even easier!
Oh hi. You may remember these old posts: * Why is Atlassian promoting Shadow IT? Or Accidental IT? * #accidentalit by the numbers tl;dr In March/April 2025 Atlassian seemed to have made fixes to product pages that made it too easy for users to create new sites when they just were trying to log in. In the last 10 days or…
-
Jira's ever-evolving-UI (2025 Edition)
In case you hadn't heard, Atlassian is pushing a new UI to Jira over the coming months. And the changes (scroll to the end for some side-by-side comparisons) may be a bit of a surprise for your users. I've never spent as much time thinking about Jira UI before @Alex Ortiz, @Rodney Nissen _Work Wranglers_ _TJL_ and @Robert…
-
Your Jira Scripts and Automations May Break if they use JQL Search APIs
Ohai everyone. Welcome to the latest installment of "stuff Atlassian may break that you didn't know about". In today's episode: Atlassian is deprecating some JQL search API endpoints on May 1, 2025. Now to give them credit, they did send an email about this back in January: The difficulty in communicating such a message…