Trust & Security
Created Dec 2, 2020, Last active Jun 1, 2026
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We maintain an always-on bug bounty to identify and triage issues in our products and services. Many customers ask us for ‘penetration reports’ or similar - basically a report from a third party that...
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What is a data controller, and what is a data processor? Am I a controller? The data controller determines the purpose and means of personal processing data. A data controller is a person or or...
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Could you (Atlassian) please provide the Statement of Applicability of the ISO 27001 certificate of Jira/Atlassian. We would like to receive a copy of it. Thank you.
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Atlassian have suggested we use Jet to assist in some work we are doing . However before we do so , what assurances do atlassian provide regarding the security and trust of the application . We will ...
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What is the Trans-Atlantic Data Privacy Framework? The Trans-Atlantic Data Privacy Framework is a protocol between the United States and the European Commission, making it easy for companies to tra...
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I know Atlassian has an export endpoint for Jira Cloud projects but doesn't provide a supported script to automatically use it, but that some 3rd-party scripts exist for this purpose. Has an...
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my email - andrew.robinson@matillion.com
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Security is a top priority and we must work together to protect your mission-critical applications and make informed decisions. Atlassian products are built with security at the core and our dedicate...
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Hello Community! We are doing research to understand the privacy and security concerns and processes Atlassian users have around marketplace apps. If you have conducted a security assessment for a ...
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Hello everyone! My name is Sandy and I’m on the Trust product marketing team. I wanted to share more about the Atlassian Cloud data architecture. We understand your data is highly valuable and is...
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After decades of free lawless internet, the tech world has entered an era of legal reformation. Twenty years ago, this wasn't even a topic, but today we have arrived at this point, discussing data pr...
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What is CalOPPA? CalOPPA is an acronym for California Online Privacy Protection Act. This law has been drafted to safeguard "identifiable personal information" for Californian residents and is curr...
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Atlassian maintains submissions to the Cloud Security Alliance (CSA) STAR Registry for our major Cloud Services. The STAR Registry hosts the Consensus Assessment Initiative Questionnaire (CAIQ), whic...
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[UPDATE] [Nov 21 2025] New Backup and Restore Experience Open Beta: Enrollment Closed Thank you to all Enterprise plan customers who actively used our new backup and restore experience. Your feedba...
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The six data protection principles: Being GDPR (General Data Protection Regulation) compliant, especially for small establishments, is not as easy as it may seem. With limited resources to appoint ...
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At least in Europe, most of us have already heard of GDPR – a regulation in EU law and the European Economic Area (EEA) – and its guidelines in regulating the protection of privacy and personal data....
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Looking at the URL below about "App Trust" - it only addresses "cloud" products. Is there anything similar for Server apps? Our VRM process is very stringent, so we need to be able ...
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The end-of-life is fast approaching for Confluence and Jira server products and thus our organisation is looking at switching to the cloud versions. We work closely with the Home Office and in order ...
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Instructions for Multi-factor Authentication generally tell me that if Google accounts are used to log into Atlassian products, MFA/2FA should not be used in Atlassian user settings, but instead in G...
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We maintain an always-on bug bounty to identify and triage issues in our products and services. Many customers ask us for ‘penetration reports’ or similar - basically a report from a third party that...
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We use Service Management Datacenter for HIPAA compliant Ticketing. Atlassian documentation is silent on HIPAA, and with the EOL announcement, we need to address the following or find a new sol...
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Can we trust Atlassian products to be in core of our business processes. We asked this question yourselves a few years ago when we started to use Atlassian products and answer was yes. Yesterday our...
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What are Personal Data? As the term indicates, personal data are any information related to an identified or identifiable person. In article 1 (1)(2) of GDPR, the regulation sets rules on protectin...
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What is GDPR? The GDPR is an EU law adopted in 2018 to protect the personal data of EU citizens. It ensures that businesses process and secure the personal data (name, address, phone number, or IP ...
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A summary of the zero-day Spring4Shell vulnerability is shown here: https://securityboulevard.com/2022/03/spring4shell-zero-day-attack-what-you-need-to-know/
Description
The Trust & Security community group is Atlassian's go-to space for all things Security, Compliance, Privacy and more. This group is to share information, tips, and best practices for protecting your data and using Atlassian products in a secure and reliable way.
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