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Trust & Security

Created Dec 2, 2020, Last active Mar 27, 2026

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  • requesting statement of applicability for ISO27001

    my email - andrew.robinson@matillion.com

    Andrew Robinson started a discussion 2 8 June 9, 2022
  • Update to Atlassian's Shared Responsibilities Whitepaper

    Security is a top priority and we must work together to protect your mission-critical applications and make informed decisions. Atlassian products are built with security at the core and our dedicate...

    Jodie Vlassis published an article 9 0 June 2, 2022
  • Invitation to participate in Atlassian research

    Hello Community! We are doing research to understand the privacy and security concerns and processes Atlassian users have around marketplace apps. If you have conducted a security assessment for a ...

    Shraddha Kumar started a discussion 8 0 May 25, 2022
  • Atlassian Cloud Data Architecture

    Hello everyone! My name is Sandy and I’m on the Trust product marketing team. I wanted to share more about the Atlassian Cloud data architecture. We understand your data is highly valuable and is...

    Sandy published an article 21 4 May 16, 2022
  • GDPR vs CCPA - How different are they?

    After decades of free lawless internet, the tech world has entered an era of legal reformation. Twenty years ago, this wasn't even a topic, but today we have arrived at this point, discussing data pr...

    Andreas Springer _Actonic_ published an article 6 3 May 13, 2022
  • What is CalOPPA?

    What is CalOPPA? CalOPPA is an acronym for California Online Privacy Protection Act. This law has been drafted to safeguard "identifiable personal information" for Californian residents and is curr...

    Andreas Springer _Actonic_ published an article 4 2 May 6, 2022
  • Cloud Security Alliance CAIQ 4.0 Updates - May 2022

    Atlassian maintains submissions to the Cloud Security Alliance (CSA) STAR Registry for our major Cloud Services. The STAR Registry hosts the Consensus Assessment Initiative Questionnaire (CAIQ), whic...

    Bill Marriott published an article 8 0 May 2, 2022
  • Sign up for the Early Access Program of the revamped Backup & Restore for Confluence & Jira!

    [UPDATE] [Nov 21 2025] New Backup and Restore Experience Open Beta: Enrollment Closed Thank you to all Enterprise plan customers who actively used our new backup and restore experience. Your feedba...

    Steven Bao published an article 37 55 April 27, 2022
  • The Six Data Protection Principles

    The six data protection principles: Being GDPR (General Data Protection Regulation) compliant, especially for small establishments, is not as easy as it may seem. With limited resources to appoint ...

    Andreas Springer _Actonic_ published an article 12 0 April 27, 2022
  • What is CCPA?

    At least in Europe, most of us have already heard of GDPR – a regulation in EU law and the European Economic Area (EEA) – and its guidelines in regulating the protection of privacy and personal data....

    Andreas Springer _Actonic_ published an article 11 2 April 26, 2022
  • Marketplace App Trust - Server?

    Looking at the URL below about "App Trust" - it only addresses "cloud" products.  Is there anything similar for Server apps?   Our VRM process is very stringent, so we need to be able ...

    Keith Kennedy started a discussion 5 1 April 18, 2022
  • Cloud Security

    The end-of-life is fast approaching for Confluence and Jira server products and thus our organisation is looking at switching to the cloud versions. We work closely with the Home Office and in order ...

    Ben Woolcock started a discussion 9 4 April 12, 2022
  • Google SSO

    Instructions for Multi-factor Authentication generally tell me that if Google accounts are used to log into Atlassian products, MFA/2FA should not be used in Atlassian user settings, but instead in G...

    Milo G started a discussion 4 0 April 11, 2022
  • Atlassian Bug Bounty Update - April 2022

    We maintain an always-on bug bounty to identify and triage issues in our products and services. Many customers ask us for ‘penetration reports’ or similar - basically a report from a third party that...

    Bill Marriott published an article 12 0 April 6, 2022
  • HIPAA / Contract Compliance with Service Management Cloud

    We use Service Management Datacenter for HIPAA compliant Ticketing.  Atlassian documentation is silent on HIPAA, and with the EOL announcement, we need to address the following or find a new sol...

    Jesse Webb started a discussion 4 6 April 6, 2022
  • Can we trust Atlassian ?

    Can we trust Atlassian products to be in core of our business processes. We asked this question yourselves a few years ago when we started to use Atlassian products and answer was yes. Yesterday our...

    Leonid Danilenko started a discussion 52 4 April 6, 2022
  • What are personal data?

    What are Personal Data? As the term indicates, personal data are any information related to an identified or identifiable person. In article 1 (1)(2) of GDPR, the regulation sets rules on protectin...

    Andreas Springer _Actonic_ published an article 9 1 April 4, 2022
  • Is GDPR for Everyone?

    What is GDPR? The GDPR is an EU law adopted in 2018 to protect the personal data of EU citizens. It ensures that businesses process and secure the personal data (name, address, phone number, or IP ...

    Andreas Springer _Actonic_ published an article 9 2 April 1, 2022
  • Is Jira (on-prem) affected by Spring4Shell?

    A summary of the zero-day Spring4Shell vulnerability is shown here: https://securityboulevard.com/2022/03/spring4shell-zero-day-attack-what-you-need-to-know/  

    jy started a discussion 1 2 March 31, 2022
  • HECVAT Response

    Atlassian’s Trust team now has a completed response for the Higher Education Cloud Vendor Assessment Toolkit (HECVAT) for our Cloud products.   What is HECVAT? The HECVAT is a structured q...

    Bill Marriott published an article 8 1 March 31, 2022
  • Having issues in Jira Timesheet

    Hi team,      As I'm using Jira application, while updating timesheet, having issues with reloading, While updating a timesheet for a task it redirects and showing empty, every time ...

    Loganathan started a discussion 1 1 March 31, 2022
  • Spring4Shell: Security Analysis of the latest Java RCE '0-day' vulnerabilities in Spring

    Regarding the "spring4shell"  vulnerability  in https://www.lunasec.io/docs/blog/spring-rce-vulnerabilities/ . Does anyone know that this vulnerability affect...

    James Clarke started a discussion 26 6 March 31, 2022
  • Unpatched Java Spring Framework 0-Day RCE Bug Threatens Enterprise Web Apps Security

    Hi Seems to be that new threat is out and would it peril Atlassian products server/dc also? https://www.bleepingcomputer.com/news/security/new-spring-java-framework-zero-day-allows-remote-code-exec...

    Urmo Luts started a discussion 3 2 March 31, 2022
  • Spring4Shell: Security Analysis of the latest Java RCE '0-day' vulnerabilities in Spring

    Today, I find that "spring2shell" volnerabilities in https://www.lunasec.io/docs/blog/spring-rce-vulnerabilities/ . Does anyone know that this volnerabilities affect Atlassian products such lik...

    Chihara started a discussion 7 8 March 30, 2022
  • Check out our new group just for Data Center!

    Hi there Trust and Security group members! I’m part of the Data Center marketing team here at Atlassian and wanted to be sure you all knew about our new Data Center community group. Just as this Trus...

    Mel Policicchio published an article 5 13 March 28, 2022
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The Trust & Security community group is Atlassian's go-to space for all things Security, Compliance, Privacy and more. This group is to share information, tips, and best practices for protecting your data and using Atlassian products in a secure and reliable way.

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