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Hi, I’d like to report an issue where I’m unable to access bitbucket.org, while other Atlassian products such as JIRA and Confluence remain accessible. Here are the troubleshooting steps I’ve alr...

• Question
• bitbucket
• bitbucket-cloud
• cloud

Hi, I'm new to the AI bandwagon and have been given the task to find an AI tool that will help a team of testers improve the quality and speed of the testing process, primarily looking at the test ca...

• Question
• atlassian-intelligence
• cloud
• confluence
• jira
• jira-cloud

I have two custom fields, Actual Completion Date and Target Completion Date. When a work item is created, I fill in the Target Completion Date. When the work item is transitioned to Done, the Actua...

• Question
• cloud
• jira
• jira-cloud

When someone tries to access a space/page via a link and has not yet signed into the browser they receive the below error I understand that they are receiving this message because they haven't s...

• Question
• cloud
• confluence
• confluence-cloud

Can't find board settings anywhere. It's not under the ... dots. Need to create a new map status to add to my board 

• Question
• cloud
• jira
• jira-cloud
• jira-software%2ccloud

Are you a natural goal getter, or do you need a bit of a nudge from your friends, family, or manager? While I love setting personal goals, working towards them methodically, and achieving them, my pr...

• Discussion
• goals
• work-life

Hello all, I have had some requests to add users to a team managed project in JSM. I have gone to the Project > Settings > Access > Add People and added them in here as 'viewer' Should th...

• Question
• access
• cloud
• jira-service-management
• jira-service-management-cloud
• team-managed-projects

Why do some of my Epics not show the expand / collapse icon?  I have checked the epics and they do have stories, tasks etc as child items (so not at subtask level) - but there is no expand / col...

• Question
• cloud
• jira
• jira-cloud

I've raised a support ticket but wondering if community has seen this issue? A number of pages (up to three now and counting) are failing to display embedded Gliffy diagrams: they're being replaced w...

• Question
• cloud
• confluence
• confluence-cloud

What My Automation Is Trying to Do I'm working on a Jira Automation rule to automatically update a User Picker (multi-user) field based on the results of linked Assets objects. Context: I have a...

• Question
• cloud
• jira-service-management
• jira-service-management-cloud

Tried all kind of methods and can't get rid of it. In another Service Management project it all looks good. The big empty space on the right is in one project only

• Question
• cloud
• jira
• jira-service-management
• jira-service-management-cloud

So I want to mark a card as duplicate. Technically speaking, the text is totally different so it's not a true duplicate of anohter card, but it can refer to the same issue, for example a feature r...

• Question
• cloud
• trello
• trello-cloud

My product JIRA is Inactive and i cant turn it active without paying.  My account was Free and haschanged to standard. This account has 7 users only. Can anyone help me ? Thanks

• Question
• cloud
• free-account
• inactive
• jira
• jira-cloud

I am not an expert on Trello, but the update has put the attachments in a "side bar" when I open my cards. My wife's does not do that. She still has to scroll down to see attachments. How do I get he...

• Question
• cloud
• trello
• trello-cloud

We are working with Confluence Data Center 9.2.3. I would like to come up with a list of spaces that are using the Scroll Documents add-on. I have access to the database (Postgres) and have figured o...

• Question
• cloud
• confluence
• confluence-data-center

I am trying to create some automations based upon labels found within the Lookup Issues action. My Lookup JQL is simple:  summary ~ \"{{issue.summary.substring(1,6)}}\" and issuetype = Ini...

• Question
• jira
• jira-unknown-hosting-type
• unknown-hosting-type

Hi all,  I'm very new to Atlassian Analytics (wasn't available in the product drop-down), though I have some basic sql experience.   We would like to clean up the reporting so th...

• Question
• cloud
• confluence
• confluence-cloud

So I've tested it and had it work two times before but now its not working at all. I basically do the Powershell Admin and run aws configure sso I do all of that and my IAM users have the correct per...

• Question
• aws
• sourcetree

I have a board with card covers enabled, I can manually set the cover image to my hearts content. The issue is with automatic card covers not being set. According to Trello documentation this is auto...

• Question
• cloud
• trello
• trello-cloud

Hey, Atlassian Community! Time to kick off the week with a brand new Bite-sized Learning edition! If you enjoyed the previous edition of Bite-sized Learning: Streamlining Incident Management ...

• Article
• bite-sized-learning
• chatops
• chatops-bsl
• itops-bsl

I like to know how to view timelines and calendar in the new navigation rollout planned this week.

• Question
• cloud
• jira
• jira-cloud

I go to the Incidents page and select the templates tab and get the message Something went wrong...

• Question
• cloud
• jira-service-management
• jira-service-management-cloud
• statuspage%2ccloud

Hi Confluence community! A few months ago, we announced several redesign updates to Confluence Analytics, making it easier than ever to derive actionable insights from your Confluence data. Buildin...

• Article
• cloud
• confluence
• confluence-cloud

Am I wrong or did Atlassian change how they count the number of components in a single Automation rule? I noticed a while back that they add a warning at the top of rules if you near the limit of 65 ...

• Question
• automation
• cloud
• jira
• jira-cloud

Set up the integration we receive the Description and Priority, and Extra Properties Team and it shows the team name. When the alert comes in I receive this error "Skipping Create Alert notificatio...

• Question
• cloud
• opsgenie
• opsgenie-cloud