Community resources
Community resources
Community resources
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I’m helping a friend who can’t access their Trello account anymore. When trying to log in, the page started asking for a 6-digit code from an authenticator app, but they never configured any authent...
- Question
- atlassian
- authentication
- cloud
- issue
- +3 more tags...
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Hi. I don't have admin access, and I'm trying to get a template updated. It's a painful process -- the admin I'm talking to is busy and non-technical, and each iteration is taking hours or days. Me...
- Question
- cloud
- jira
- jira-automation
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Hello Jira Community! Jira is where your teams plan and track work to deliver great products and software to your customers, but your teammates in customer support likely work in a different tool. ...
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I start to work with Jira Service Manager, I added two agents but I can not asign an issue, the system shows the following message: No se ha podido actualizar la incidencia No se ha ...
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How can I automatically manage the status of an idea based on its delivery tasks in Jira? Here’s what I want to achieve: When all delivery tasks linked to an idea are Done, the idea should automa...
- Question
- jpd
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Hello Jira Service Management Community! As you may be aware, we introduced the Customer Service Management app, packed with functionality purpose-built to meet your external customer support needs...
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We're attempting to merge together two projects (which now seem to be called spaces): Project A (INT) - Company Managed Project B (FAS) - Team Managed We've been using Project A's Board for our ...
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...roduct, onboarding, technical validation, and customer work live inside Jira, then your lead process belongs there too and not as “CRM fields inside Jira,” but as a true CRM system integrated into the same o...
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Hi Atlassian Community! Is your Confluence workspace starting to feel cluttered or overwhelming? You’re not alone! Over time, even the most organized spaces can accumulate outdated pages, scattere...
- Article
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Hi, I am new to BitBucket and was trying to setup two-step verification. I went through the steps with no problems and got to the end where it said "You're almost ready to go! Check your email to f...
- Question
- bitbucket
- bitbucket-cloud
- cloud
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We have been asked to track what our on-time completion percentage is, with the target of having an on-time completion percentage of 80%. We currently have the free version and are comfortable with p...
- Question
- cloud
- trello
- trello-cloud
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I'm trying to create a Rovo agent to optimize one of the repetitive tasks of the sales team: creating contracts for products and services sold based on a work item from a business project where the w...
- Question
- assets
- cloud
- jira
- jira-cloud
- rovo
- +1 more tag...
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Is it possible to have the AI summarize the body of the email and create checklists, etc. accordingly but not have it change the title of the email? Thanks.
- Question
- cloud
- trello
- trello-cloud
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J’ai perdu mes acces au compte admin de trello jai donc recréé un compte, on m’a invitée sur le tableau mais du coup nous n’avons pas d’admin sur le compte comment puis je faire ? Je ...
- Question
- cloud
- trello
- trello-cloud
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After unzipping the install into the Jira startup directory I created I can't start Jira I get the message "The error reported was [C:\jira\bin\tcnative-2.dll: Can't load IA 32-bit .dll on a AMD 64-b...
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We currently have an automation rule to email the current reporter when the reporter is changed to someone else. Well, with this setup, it sends an email to the new reporter, which is great, but my m...
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i couldnt delete a member before i suscribed. i signed up for 7 members, but one of them need to be deleted. when i click on deleted, it simply remains the same. please ...
- Question
- cloud
- trello
- trello-cloud
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I would like to be able to see ALL the fields currently showing on a screen so I can make sure the ones I'm adding are in the right place. Right now, it says there are a bunch of fields that are lock...
- Question
- cloud
- jira
- jira-cloud
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I want to be able to programmatically add/remove users from the Global Operations Admin role. Is there an API call that I can use to add/remove users from the Operations Global Admin role for JSM O...
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Hi, I'm currently setting up a document life cycle process in Confluence using a Confluence database. As the database will likely get highly populated over time, creating a dashboard with mult...
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Hi everyone, How can I change the font color of a code block? I tried following but I can only change the background color, font color remains same. {code:|bgColor:780000|Color=fdf0d5} Te...
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The user was able to login in Oct, now they are not. Not receiving verification code.
- Question
- cloud
- jira
- jira-cloud
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Hi all! I'm excited to share that Audio Narrations are now available in Confluence! Building on our existing Audio Briefings feature (more on Audio Briefings here), Audio Narrations allow you to list...
- Article
- accessibility
- ai
- audio
- cloud
- confluence
- +3 more tags...
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We’re using a Jira board where customers submit support requests through an online form. Our team replies to customers directly from the Jira ticket, which sends an email to the customer. A customer...
- Question
- cloud
- jira
- jira-cloud
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How to block the creation of subtasks in tasks Making it available only for stories Without the use of external plugins, it can be done via workflow.
- Question
- cloud
- jira
- jira-cloud
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