I installed the wrapper for Windows Server, to allow run FishEye as Service. I has been configured the wrapper.conf with many parameters to memory, but it work for a quite time then the system crash...
I installed jira and confluence. I had only one account in each which used the same username but different password. All worked fine. I then installed crowd and the one user had the same username. So...
Hi all, every day we have a lot of iterative issues, eg paper jam on a printer or blocked session in citrix. We are looking for a possibility to create simple templates for such issues, where most ...
Good Afternoon, I have setup the e-mail system for POP3 retrieval out of Gmail however, whenever I send an email it does not get pulled into JIRA. I have followed the instructions to the T and...
I'm new to Confluence administration, but not Confluence as a wiki editor. I have an onDemand wiki, and I wanted to figure out the best to create some content that will be applied to all the pages ...
Is there anyone who whas implemented JIRA as a first/second/third Line Support helpdesk system? Do you have implemented ITIL principles ? Do you have integrated a CMDB with JIRA ? Is it a good...
Hi, I'm currently trying to import SVN into Jira using the onDemand instace. On the import page, it tells me to put my dump files in the webDav directory. Question is... where is the webDav...
Is there anyone who whas implemented JIRA as a first/second/third Line Support helpdesk system? Do you have implemented ITIL principles ? Do you have integrated a CMDB with JIRA ? Is it a good...
I installed the wrapper for Windows Server, to allow run FishEye as Service. I has been configured the wrapper.conf with many parameters to memory, but it work for a quite time then the system ...
Hi all, I'm trying to access my company's jira test instance through the JSON RPC services (as per https://developer.atlassian.com/display/JIRADEV/JIRA+JSON-RPC+Overview ) but I always get a negati...
When I try the drag/drop from in progress to done the action never completes. It pops up the resolution transition screen and I select the resolution, then it just shows a grayed out screen with the ...
Hi, every time I click on a link in confluence or a link in a jira comment that is aiming to an external website it opens the link in the same tab as jira studio. Is there a possibility to general o...
We generate JIRA tcikets when user send a mail to certain DL. Now i want to auto assign the tickets to first person who replies on the thread. How can i achieve that??
Using Jira 4.12 I'm configuring Jira to allow creation and comments via email - so far so good, I can create an issue via email, but there are 2 problems that I'm struggling to solve: 1. The emai...
Hi Steve, On the old support forum a couple of weeks ago you commented on a post with the same title as this post saying this issue would be fixed in the next release and it was related to Lion. I ...
Hi, I would like my key users to be able to create tickets from several ways: into Jira, by sending email, and also by a form, hosted in an external website. For the last one, i don't find any pos...
Some terminology in JIRA does not correspond to our companies and makes some persons confused. How can I for example change "component" to something else? Do I need to update the language pack we u...
Hello, we are running jira 4.4 standalone and now would like to use confluence (standalone), too. User authentication for confluence should be done using jira. This seems to be possible, at least t...
Hi all, we have customers issueing tickets which are handled by the 1st and 2nd level support. In case a modification is necessary we want to create a work item which would be a work order for the ...
Hi; I'm looking to create issues priorities list to be per project so I would have something like: project 01 Blocker Minor project 02 P0 P1 P2 etc I know how to crea...
I can't figure out how to add a parent version in greenhopper ondemand. I like to use a parent version for a major release and child version for sprints. Thanks Kevin Nilson
Hi, We have a very odd problem that is occurring with a specific user in our JIRA application. Whenever that user creates an issue of a specific project and issue-type, he is not able to see the wor...
Hi: We are using Atlassian OnDemand. We follow an iterative development approach. It is crucial that inside GreenHopper we be able to assign an iteration number to each issue. From online discussio...
Is this feature available for onemand (aka jirastudio) ? Atlassian supports uses this feature for their own issue handling.
Currently our server base URL (i.e. the URL by which people access the site) is set to minesite.onconfluence.com As Mine Site already has minesite.jira.com as an established site, this will likel...
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