How to create a ticket from external site via form?

Question

Hi,

I would like my key users to be able to create tickets from several ways: into Jira, by sending email, and also by a form, hosted in an external website.
For the last one, i don't find any possibility in Jira to create a form that can be hosted somewhere else. The user would fill in the fields, click on "send" and then it creates a ticket in Jira.

Is that possible?

Thaks,

Vincent

Lucas Molenaar · Answer

"by a form, hosted in an external website"

make the form send an email, Jira already supports that.

Nic Brough -Adaptavist- · Answer

I've also seen it done with simple ad-hoc forms that create the email in the background, use a SOAP connection, and even one that wrote lines to a file that Jira was reading with a Jelly script.  Lots of options ;-)

JamieA · Answer

It's possible, look at http://confluence.atlassian.com/display/JIRACOM/Automating+JIRA+operations+via+wget

Take a look at the first URL. It doesn't work now, you may need to disable XSRF checking.