Hi,
I would like my key users to be able to create tickets from several ways: into Jira, by sending email, and also by a form, hosted in an external website.
For the last one, i don't find any possibility in Jira to create a form that can be hosted somewhere else. The user would fill in the fields, click on "send" and then it creates a ticket in Jira.
Is that possible?
Thaks,
Vincent
"by a form, hosted in an external website"
make the form send an email, Jira already supports that.
It's possible, look at http://confluence.atlassian.com/display/JIRACOM/Automating+JIRA+operations+via+wget
Take a look at the first URL. It doesn't work now, you may need to disable XSRF checking.
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I've also seen it done with simple ad-hoc forms that create the email in the background, use a SOAP connection, and even one that wrote lines to a file that Jira was reading with a Jelly script. Lots of options ;-)
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