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Hi  I have a 30 day free Trial account on JIRA on the cloud.But today when I try to work on JIRA I am getting the error message .My 30 day trial period is not over Site unavailable This site...

• Question
• cloud
• jira
• jira-cloud

We have a scenario that requires us setup groups of users that are able to view issues that were reported by them. Example: User A, B and C are in a group of users. User D is in another group User...

• Question
• jira
• jira-administration

One of the Ideas that came across my mind is "do we have an option to receive an email notification each time the customers “view” the ticket or open on its link", the customers may not comment or do...

• Question
• jira

Dates are displayed in JIRA Service Desk in format like: '1 week ago', '2 days ago' To see the date and time we can hover over the item (but some users do not realise you can do this), but we would ...

• Question
• cloud
• jira
• jira-cloud
• jira-service-desk

I'm trying to import a CSV and attached is the log error that I'm getting. I'm not using any date field to make my import simple. I've already referred the KB article. I have only 1 issue type which...

• Question
• jira
• jira-administration

• Question
• cloud
• jira
• jira-cloud

Hi there, We're finding the the structure derby.log file grows quickly, consuming large amounts of disk (usually around 10GB in a few days).  Can the logging to this file be made less verbose...

• Question
• addon-com.almworks.jira.structure
• jira
• jira-administration

Hi, I have an installation of JIRA 6.3.15, connected to a Crowd 2.8.0.  Crowd has 3 directories associated with the "jira" app.  The fist one is a local directory that has all permissions ...

• Question
• jira
• jira-administration

Hi, Can I add RTC repository in the Crucible? What are the steps to do this? Thanks.

• Question
• fisheye-crucible
• rational-team-concert

We use JIRA 5.1.6 Last night a project misteriously disappeared,...most likely deleted by a JIRA administrator by mistake.   We are in teh process of restoring from backup. Is ther...

• Question
• jira
• jira-administration

In the JIRA JSON api, you can add attachments by giving a url in an attachments array. From the docs for confluence, it looks like I would need to upload the file via multipart post.  Is th...

• Question
• cloud
• confluence
• confluence-cloud

I am using the following element in maven pom.xml file to pull the code from bitbucket, but after compiling, am not seeing the pulled code anywhere. <scm> <connection>scm:git:git://bit...

• Question
• bitbucket-cloud
• cloud

Since an Epic by design is not associated with a Sprint, it can not be included in a JQL query with a function like this. The goal is to create a filter that could be fed to a dashboard that includes...

• Question
• cloud
• jira
• jira-cloud
• jql

With the introduction of Confluence Questions 2 it is possible to have a Questions link in the default Confluence theme. How can we include such link in the Documentation theme ? Thanks !

• Question
• questions-for-confluence

comment !~ "\"FINAL LOGO LOCKUP UPDATED\""   This isn't filtering out tickets that contain this comment.  Removing the ! correctly finds them, but I need to remove the tickets that c...

• Question
• filter
• jira
• search
• text

We have HipChat integrated with Confluence OnDemand, but the HipChat Integration settings in Confluence only let us select the main, public HipChat room.  Even if we start to type the name of a ...

• Question
• cloud
• confluence
• confluence-cloud
• hipchat

We want to be able to look at SLA’s across different Service Desk projects rather than one service desk at a time.  Can this be done?  We are open to using an Add-on.

• Question
• jira-service-desk
• report

I'm the account holder and admin for our JIRA / Confluence instance but I don't have this permission...

• Question
• cloud
• confluence
• confluence-cloud

Every 15 minutes I'm seeing a big spike in CPU usage. It matches up to the writes on this chart. charts (4).png What could be causing this? Is this intended?

• Question
• database
• jira
• performance

hello, I installed source tree but when I'm trying to run it, it won't start. no errors or something. I also can't find an error log. Where should it be?   kind regards, niels

• Question
• windows

• Question
• confluence
• confluence-administration

Hi, Is there a way to get a previous information from team calendars?   Someone went into the calendar and deleted a lot of dates and replaced them with the wrong dates. Is there a way to pul...

• Question
• team-calendars-for-confluence

Hey all, I have a question regarding JQL.  I do have the Script Runner installed, so I have some of the scripted fields.   I'm trying to see a list of issues, inside of a single project, ...

• Question
• jira
• jql

I can't seem to find information on how to configure atlassian-user.xml to use LDAPS. Is this supported? If so, appart from the port, which tag/attribute enables SSL?

• Question
• bamboo
• bamboo-administration

• Question
• cloud
• jira-software
• jira-software-cloud