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I would like to inhibit a JIRA Service Desk Customer from commenting a closed issue, but at the same time I would like that agents and collaborators are able to add internal comments on the closed is...

• Question
• cloud
• jira
• jira-cloud

I am referring JIRA Rest API. We know there are two platforms in JIRA i.e. cloud and server. Is list of JIRA Rest API's same for JIRA cloud and JIRA Server platform? I am referring https://doc...

• Question
• cloud
• jira
• jira-cloud

Will SourceTree work without connectivity too the outside world?  Are we licensed/allowed to use it without registering each machine or user?  

• Question
• licence
• sourcetree

Hi, i have deleted 2 issues from JIRA but still show on some reports. I have saved a filter that contains both deleted issues and now i am trying to run the Scriptrunner 'Reindex Issues' builti...

• Question
• addon-com.onresolve.jira.groovy.groovyrunner
• jira
• jira-administration

We just upgraded to Confluence 5.6.6 and now users claim that they cannot change text attributes using the mouse. To reproduce: (Using Firefox 31) create a new page Insert a table add some table ...

• Question
• confluence

Hello everyone. Is it possible to limit JIRA's Log Work to restrict users from logging time for more than 7 days in the past using JIRA settings? If not, is it doable with programming solution?

• Question
• jira

image2015-5-6 19:2:23.png

• Question
• confluence
• confluence-administration

Hi, I'm trying to figure out if it's possible to use whole pages across several spaces.  We have a software product that has 3 different versions and I'm creating a separate documentation space...

• Question
• cloud
• confluence
• confluence-cloud

When I Create an issue, is it possible to choose the issue status? That is, I'd like to be able to create an issue as either "New" initially or as something like "Ready for DEV" initially. The reaso...

• Question
• cloud
• jira
• jira-cloud

We were using the Usage stats plugin to monitor the usage of our wiki up to version 5.4 of Confluence. Now we have upgraded to 5.6.6 and the plugin was automatically disabled. Enabling shows that t...

• Question
• confluence

Can't see "Price rates" here -  http://screencast.com/t/Di1xiZSszJ Can't see any menu points here - http://screencast.com/t/wyKkUGhI   What am I doing wrong?

• Question
• jira
• jira-administration
• tempo
• tempo-books

hi , The pricing we found atlassian Market place , i am assuming it is include all ( i mean server and mobile app......etc.) please let me know if any additional coast is involved,   Thanks'...

• Question
• confluence
• confluence-administration

Every single user seems to appear as a "top expert" in our Confluence instance with Confluence Questions. Anyone else seen this? Obviously renders this functionality a bit useless... Confluence ver...

• Question
• questions-for-confluence

I have a workflow that has a testing stage, at this point it can either be moved to QA which I want to have sent to a group (not one person) OR send it back to the PREVIOUS user (the tester may not k...

• Question
• cloud
• jira
• jira-cloud

Dear all, I exported 2 tickets from JIRA to a CSV document. Then I proceed with the importation of this document and after all the process I got the message showed below: image2015-5-6 11:49:24.png...

• Question
• import

I want to embed a Web page in a Wiki page. I have tried using iframe and HTML macro. These macros work when the Web page is  simple(non-content rich). However, for content-rich Web page, I am ha...

• Question
• confluence

how to add associater or followers in a Jira Issue. For example, there are two fields one is assignee and reporter. If I want to add more persons that can contribute into particular issue then how ca...

• Question
• jira

Hi, How can I get the PDF export feature in Confluence to not overflow content onto the next page? I basically want to stop this from happening:   kgkjhg3j4kjnh2134l5jh13245vjl1h3v46.png &n...

• Question
• confluence
• diagram
• export
• pdf-export

Hello, I have two simple metrics in place - "Time to resolution" and "Time to response" and there's a scenario when "Time to resolution" SLA is paused because ticket is put on "Waiting for customers...

• Question
• jira
• jira-service-desk
• sla
• status

Several of the Portfolio stories I have voted for and watched have been closed as they were released in Version 1.9.4 (https://jira.atlassian.com/projects/JPO/versions/54012). They don't seem to have...

• Question
• advanced-roadmaps
• cloud
• jira
• jira-cloud

I can see in the test project at https://jira.atlassian.com/projects/TST/summary that a version can be unreleased or released. I was wondering if there is a way to add additional status to ...

• Question
• jira
• jira-administration

Hi, Can i enable admin rights on confluence questions like adding tags / deleting tags / deleting questions ..etc without adding the user under confluence admin.? Any help on this.

• Question
• questions-for-confluence

Hello everyone,   we have just purchased crucible as a review Tool for our company. But we are still missing one feature in the tool. After the reviews we would like to generate a report inclu...

• Question
• fisheye-crucible
• fisheye-crucible-administration

new satetus.PNG Under Category i need to add additional Category types with images.How can i get these options. while adding additional "Status"  i am getting default Category types only(under...

• Question
• jira
• jira-administration

Dear all, I have some problems with my JIRA account and probably I will need to shut down the account and create a new one. In that case I will need to copy all the tickets and load them in the new ...

• Question
• cloud
• jira
• jira-cloud
• project-import