Hi all, We have setup and using the 'Service Desk' component of JIRA and just about to launch it out to a customer but we seem to be having an issues with users being able to create new request...
How to assign a single project task to multi-users (Asignee).
I want to create a page properties report based on a blueprint template (Meeting Notes). However, I can't seem to be able to fix a label to the blueprint, and the page properties report macro require...
For example I have created a git source repository. Next I have created a plan that uses that repository and created multiple branches. Next for some reason I need to change source repository setting...
My private Google calendar appears on the team calendar under "subscriptions". Now I want to remove it. When I click the ... on the right, the options I get are Restrictions, Share or Embed, Subscri...
Hi, I try to configure my JIRA instance. I have a problem in setting my security levels. I want to have two levels of security: - Internal: All the collaborators of my company can see every ...
Working with Confluence 5.7.1. I have managed to kill a page through some recursive embedding (and/or my personal magnetic field). Regardless of the cause, the page is unreachable in the usual way. I...
Hi, I am testing the service desk for our needs. Its very nice to have that beautiful customer portal. Is it possible to disable the upper dropdown menu? The customer should not be able to chosse an...
While evaluating confluence we faced two errors while starting our JIRA and Confluence test applications: "Unable to create and acquire lock file for jira.home directory ..jira/atlassian-jira-...
We generate reports (really just links) that we want to publish post-deployment, but there is currently no way to define an artifact in a deployment project like there is in a build job. Any su...
Is there a way within the JIRA functionality to remove all inactive users from beeing watching issues? This should happen at once and done by the JIRA administration. I can perform a bulk opera...
I want to change base url from XXX.atlassian.net to YYY.atlassian.net. How can this be done?
I am writing a plugin that involves overriding CloneIssueDetails class. I can see the class under <install Directory>/target/jira/webapp/WEB-INF/classes/com/atlassian/jira/web/action/issue path...
Is there a way to prevent closing a crucible review when a open defect comment exists in it? currently it allows users to close crucible reviews without addressing a said issue. Also as reviewers re...
I have raised the following bug - https://jira.atlassian.com/browse/JRA-42464 - however after one week I have had no response. Have I raised this in the correct place? What do I need to do to ...
I have scriptrunner in Jira 6.2 and a Workflow with several steps and subtasks. In each phase of the workflow, I need a validation if the previous subtasks (2-5 per phase) are closed or resolved befo...
Hello, I am planning to upgrade from Atlassian JIRA (v5.2.11#854-sha1:ef00d61) to JIRA 6.4. Is JIRA 6.4 stable version? Which steps should I take care off during this process? FYI, I am go...
I understand that running a JQL like issueFunction in lastCommented( "inGroup support" ) isn't possible via Script Runner, so I'm trying to extract the user which made the last comment with ...
Hello, I am currently setting up our company's JIRA so we can transfer from a different issue tracking system and have modified everything quite a lot. We are trying to make it as close to our ...
I don't know why, but my new agile layout board changed to the old one with the navigation in the top right. How can I set this back?
I use Bamboo 5.7.2 with a remote agent on Windows Server 2012. When my maven build fails on the remote agent then the build process there is not stopped. I was using a clean build so all files are cl...
I would like to search our wiki for all pages that include a certain page with the "Include page"-Macro. How can I do this?
We are evaluating the JIRA Portfolio plugin: It seems that the tool is only made to create some kind of planning based on an existing backlog were the planning still has to be done. Is there a way h...
In our support department, which utilizes JIRA v6.3.1. We would like to know how long it takes to complete certain tickets, in order that we do not breach SLA. We would like the clock to start as soo...
As a dev-op I was tasked to migrate our running JIRA install to a new host. Now I'm wondering, when I use the XML dataimport feature, I read that it imports the license as well. What does that mean f...
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