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How do we allow customers to see each other's tickets for a single service desk project.

• Question
• cloud
• jira
• jira-cloud
• jira-service-desk

Suppose I have a checkbox custom field "Tests", it following options: [ ] Test A [ ] Test B [ ] Test C [ ] Test D [ ] Test E [ ] Test F ...until test Z (Note it is a long list)   Users ...

• Question
• jira
• jira-administration

Can you disable Service Desk SLA feature for a project that only want to use the portal feature?

• Question
• jira-service-desk

Screen Shot 2015-05-04 at 4.22.42 PM.png Just created a new JIra instance. I have a site admin login, and I added one user – the person who is our Google Apps admin, so she can create accounts ...

• Question
• cloud
• jira
• jira-cloud

Under Manage Boards my team has a board set up that was created by the "Owner".  Occasionally I am tasked with adding to the Filter being used.  I am listed as "Administrator" in the system...

• Question
• jira
• jira-administration

My team would like to customize the content of e-mails they get from JIRA; for example, when an issue is assigned to them they'd like to get the description in the e-mail, rather than simply the summ...

• Question
• cloud
• jira
• jira-cloud

https://confluence.atlassian.com/display/FISHEYE/Supported+platforms does not indicate compatibility with SQLServer 2014.  Is this an oversight?  Is it compatible?  When will this be t...

• Question
• fisheye-crucible
• fisheye-crucible-administration

I even tried to create a brand new filter, saved it and tried to change it.  It just gives a Save As button.  No Save option.  I am in the JIRA-administrators and jira-users group...

• Question
• cloud
• jira
• jira-cloud

We use JIRA Capture and created a number of test scenarios on specific issues. We currently consolidating our projects, and after moving the issues from one project to another it appears the test sc...

• Question
• cloud
• jira
• jira-cloud

We just imported 61 issues and the CSV had bad user ids.  After we deleted the issues and reimported with the correct ids we found all the bad ids had an account created which was easy to delete...

• Question
• jira

Does anyone have information on anyone have any information on if there is any log cleanup or backup? Interested in mainly the atlassian-stash-access.log but info on all or any of them would be appr...

• Question
• bitbucket-administration
• bitbucket-server

One of the few features that would really help us extend the life of Confluence on our site would be the ability to implement shared meta-data across spaces. In traditional big KM packages, this is c...

• Question
• confluence
• confluence-administration

My team is having issues using JIRA views  in I.E. 11.0.9600.17728. They are having to scroll left to right in order to see all the columns. This behavior does not happen in Mozilla. What c...

• Question
• jira
• moderators

We have seven years of critical research data in the SVN check-in comments.  We'd like to migrate from our SVN repository to BitBucket, but need to retain the SVN history.  How do I properl...

• Question
• bitbucket-cloud
• cloud

Hi, Improving the security, in the user documentation for sql-file macro I read as option B  : disable as administrator the sql and sql-query macros. But I cannot find how ...

• Question
• confluence

So I'm using source tree and I'm working on a website, however 1 of my JS files ALWAYS treats the whole file as a single hunk. Hunk 1: Lines 0-0 It shows the first line as removed, then the whole fil...

• Question
• sourcetree

I'm using source tree, am getting fetch updates but on a fairly regular schedule, get a popup to re-authenticate. Why? How do I fix it? sourcetree-authbox.jpg

• Question
• sourcetree
• bitbucket-administration
• bitbucket-server

I have set up Stash to connect to my Active Directory infrastructure for user validation.  I am now setting up Bamboo and I would like to replicate my Stash configuration in Bamboo.  Is the...

• Question
• bamboo
• bamboo-administration

Hi Team, We are upgrading JIRA (all 3 platforms). Part of this process is to update the DB... 1. Copy the Production DB 2. Place copy in separate DB Server 3. Change dbconfig file to poin...

• Question
• jira
• jira-administration

We do design reviews/preliminary risk analysis on stories that get developed. Currently we are using an xls checklist, with ~20 rows, to capture this information and attaching it to the related stori...

• Question
• jira

We've received a JIRA database, and have everything installed and configured properly.  In addition our AD JIRA integration is confirmed working.   Now we have a slew of local users, w...

• Question
• active-directory
• jira
• jira-administration
• migration
• user-directory

• Question
• jira
• jira-administration

I received an invitation to Atlassian Cloud - started the tutorial and the browser closed half-way through.  Is there any way to restart the tutorial?

• Question
• cloud
• jira
• jira-cloud

I want to see all the available JIRA fields so i can pick the ones i want to display on the screen/forms

• Question
• jira
• jira-administration

In Confluence, is it possible to keep a parent page expanded, exposing all child pages, leave the session and when reopened, the parent page is still expanded?

• Question
• confluence
• confluence-administration