I have a requirement to have a different SLA if an Incident starts at say between 02:00 and 06:00 hrs. The custom calendar allows me to do this EXCEPT in the example above the SLA pauses at 06:00 wh...
When I "Respond to Customer" or "Add a Comment" on a ticket, I'd like the user to be able to see the content of my update inside the email body, instead of having to log into the portal to see what I...
I get a message when I start Source Tree: Source Tree has found an older version.... The following installs were found: 1.8.3 - (C:\Program Files (x86)\Atlassian\SourceTree\), but how can I proceed w...
Hi, Have a search and i want the results to be the oldest 15 results only, ignoring the 400 other tickets for the search. How can i do this using basic or advance jira query?
Is there is any possibility to change the e original estimated time on service desk issue .
I'm making a bot for bitbucket with an dependency for telegrambots included. If I'm working with a rest plugin module and if I add the dependency for telegrambots I get an error. The error is going a...
Greetings I am using the following cli command to retrieve the users from a group in confluence. It works fine for some groups and throws error for others. confluence.sh --actio...
Hi there, are we gonna still be able to see boards based on a filter?
I have One Filter( say IssueFilter) that I have setup that shows Open Issues across all teams . I have used the above filter in one dashboard, that will be shared with...
Is there any possibility to adding CC(follow up people) field to Customer request form .
Dear My setting require STARTTLS and bitbucket can't send an email of test how I can set this STARTTLS ?
we are using the cloud therefore the config files suggested in help on the C: drive will be unavailable
Recently I have had this issue when trying to commit files to Bitbucket from Sourcetree. I have been using this method without any issues for 4 months and last week after installing a Cadence package...
Hey! I have integrated jira rest api with my app and also added a webhook for issue updates. It was working fine for months but recently there are quit a large number of requests. I only want to get...
i'm trying to get the branch name that triggered the jenkins job via webhook, in my jenkins job. but i can't figure how to use the bitbucket payload
I am using ACE framework to develop JIRa addon, some functions from my add-on need to call to my back-end APIs which are written by Ruby on Rails. From Nodejs cliend side, how can I get client...
is there any plugins that we can use for translations like summary, description into different language ?
...nce deleted are removed from the DB? Is that true?
the issue as you see in the picture above, it doesn't render the images and the tags
I'm adding a pre-receive hook on my repository in Bitbucket. I added the "Require commits to be associated with a JIRA issue" hook. It is provided by ScriptRunner. But when I push the master branch...
Hi, I am experimenting with the jira cloud rest api. I am following this tutorial to generate oauth token. https://developer.atlassian.com/cloud/jira/platform/jira-rest-api-oauth-authentication/ S...
Hi Team, We are thinking about using JIRA tool in our cutover process. As of now, we have detailed plan in Microsoft project planner. which drills down to 7th level. So i have a questi...
I would like to get exact JQL query for issues created last 2 days back on a regularly basis and it should not include issues created on the same day. So, that I can use this filter as sub...
I got this message every time when I try to push changes to bitbucket: fatal: 'credential-manager' appears to be a git command, but we were not able to execute it. Maybe git-credential-manage...
Hi community, We're keen to talk to a few Aha Ninjas who are based in Melbourne and happy to share their knowledge and expertise. We're keen to get in contact and pick your brains about the fe...
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