I have new users in Service Desk. Those users uploaded an attachment and no users, not even the user that uploaded it can not see the attachment. All they see is a gray box...
I have new users in Service Desk. Those users uploaded an attachment and no users, not even the user that uploaded it can not see the attachment. All they see is a gray box...
I have new users in Service Desk. Those users uploaded an attachment and no users, not even the user that uploaded it can not see the attachment. All they see is a gray box...
I have new users in Service Desk. Those users uploaded an attachment and no users, not even the user that uploaded it can not see the attachment. All they see is a gray box...
I am not sure what the issue is all of a sudden. It was working a few times, then all of a sudden it no longer will work. It says it is launching the tool but then nothing happens. ...
Hi all, Our team is planning to introduce JIRA and BitBucket in our next project and I am curious about the prices. We are a team of 15. We plan to sign up for a monthly Cloud...
I installed JIra in self hosted platform. I got 2 GB subscription on linode and there is nothing else. I followed the instruction for setup but this keeps failing. This is the error that I g...
We recently added more projects to the same jira cloud instance. We would like to have a different url domain name for each project within the instance. Is this possible? ex, we...
Reinstalling SourceTree, got stuck on Atlassian Account step. Can't login, after entering my credentials the login button starts spinning and nothing happens. Credentials are correct and wor...
How to @mention a JIRA Service Desk request participant?
Is there any way, without Script Runner, to return a list of all Stories meeting certain criteria AND their associated Epics? For example, I want to return all the Epics associated with Stories wher...
I have a roadmap I built in the Roadmap Planner that I don't want on the page right now. Is it possible to save the roadmap for future use?
I have created a widget for my Service Desk project and selected a "Default request type" and "Show all request types in the widget". When I render the widget, only the default ...
Hi, I'm using a trial of JIRA(Data center version). My license is expired, however I generated an extension on my license and need to apply it on the instance. When I go to apply...
I want to move the location of a field from the details section on the issue browse screen? Is there a way to "promote" a field to the lower sections?
This question is in reference to the docker Bitbucket server project here: https://bitbucket.org/atlassian/docker-atlassian-bitbucket-server/overview . I'm running in "mirror mode" like th...
I have followed the instructions on this page in regards to a silent install of SourceTree. I have modified the config file as suggested, zipped the SourceTree folder and then extrac...
I am on Jira Service Desk in the cloud. When I turn SAML on it functions properly when going to the primary Atlassian screen. However, it does not affect the customer’s portal. Customers are...
An import we performed brought in unwanted entries into the Resolution field due to an error in linking. Now we have hundreds of entries into the Resolution field that I need to delete. Is there...
I've been migrating my repos from my hosted Bitbucket Server to Bitbucket Cloud and for the most part it's been problem-free. Except for one baffling issue: I can no longer use Git ssh to pull/push...
A warm welcome to Zeplin: New kid on the Trello Power-up block. In this article, you'll learn how to Power-up your Trello by adding Zeplin, a collaboration app for designer +...
We are running Jira from our own servers and have just upgraded to 7.5.0 since the upgrade I am having issues with the Boards View. The Left hand side navigation buttons are all greyed out...
Is it possible to order/sort JIRA project shortcuts alphabetically or in an order that can be controlled when adding new shortcuts in? Thanks in advance!
Hello, I am looking for a macro solution that inserts and renders a chunk of pre-defined html code wherever my cursor is in edit mode. This would paste a few tables, columns and sections I have pre-...
Today I have a project that I have setup with unique issue types and unique workflows per issue type. Part of the solution includes post functions in the Create transition to designate the&...
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