Currently, our fin. services enterprise (5000 employees) utilizes JIRA Software in the technology project management space to track progress, measure KPI's, etc. I was recently onboarded as Le...
It seems Jira cloud API allows to update an option for a select list issue field via PUT /rest/api/3/field/{fieldKey}/option/{optionId} and if the option does not exist, a new option is created....
We did a fresh install of Jira Service Desk Server. Mysql Database. Install worked properly. Loging in as admin, when creating our first Project we get an error. Hmm... we couldn't create yo...
Hi- Need some help with the use case below. Thank you in advance for your inputs! Have these plugins: a)ScriptRunner b)JIRA Misc Workflow Extensions c)JIRA Suite Utilities d)JIR...
Currently we have an approval queue set up in our JIRA Service Desk Project that shows tasks that need my approval, but if it is waiting on someone else to approve it as well and I have already appro...
Hi, I have been given sprint manager permissions for two different boards. However, when I go to the respective sprints in each board, I have consistently received the error message below: Plea...
Hello I have updated description and changed assignee. Email Notification shows assignee changed, issue updated is not shown in email. As per issue updated event notification both changes s...
Hi we have 300 stories written in Excel is there any tools/plugins that allow importing into an EPIC
Hi all, in Jira Cloud I'd like to perform a query to list all issues that are linked an Epic from a list of epics that have a filed with a particular value (Account = "some valu...
...eturning ANY mixed-case Tags, only lower case ones. This was certainly not true on our old server and we definitely have mixed-case Tags in the DB, and filter search will also find them. It's just the a...
I'm helping my organization transition from Charter and Scope documents to Jira. We are a very controlled environment (which I'm working on) and the PMO would like to be able to have our business sta...
Hello, we would like to implement your Bitbucket's Pipelines as much as possible, to deploy are apps automatically, yet we often struggle as Pipelines have no interactive mode, that I know of. Making...
Jira start up is failing due to failure in the system plugin startup. I have tried the following resolutions, but no luck. Enabled the disabled plugins in DB increased the value time out value -D...
Hello, I'm trying to use the REST API JIRA to catch informations about my installed plugins. To do that, I created an Angular 6 project and I used HttpClient to do an GET request wich I pass my basi...
I'm as a customer, can create a request on customer portal and want to have ability editing own request after creating. Can I do it? I gave "Edit Issues" permission for "Service desk customer - port...
Is it possible to provide read access to filters without giving access to modify filters? Thank you.
Hi, I have created an service desk Project for that i have created an workflow in that i have an Status(Create----->Inprogress---->Validation----->closed) So when the ticket is in the...
Hi, I want to create 2 plugins on Confluence: the first is like a "core" and the second, "macro" uses this core. I created 2 plugins with atlas-create-confluence-plugin command. Follow...
I am working also with a German version. However, after migrating a Jira instance from 6.4.11 to Jira Software 7.12 I foundan issuetype named "EPOS". This one is the equivalent to the issuetype "E...
What is the difference between Jira Ops and Jira Service Desk? Will Jira Ops replace Jira Service Desk? What are the different use cases?
Scenario: How do we get the response data such as Json or even only the response code (200,403) etc. Which JSD is already getting as shown below: As for example:...
Hello, I've linked my trello and slack successfully and can create cards on my trello board. However, when I try to directly add teammates to a card I get the following error: /trello ...
Hi, we have actually the 7.1 release installed in our own server and we are trying to schedule an upgrade to 7.12 Asap. We want to know if we must take in note all the features added from t...
Tried Export->CSV(All Fields), I see JIRA ID as plain text. How to export JIRA ID as a link so that by clicking on that in CSV will direct to JIRA. Thanks.
I created a new project and in permissions allowed people on my team to browse it and be assigned to issues. However, when I go to the "project settings->people" and choose to add people, it allow...
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