Could customer edit own requests

[Alexandr Balashov]

I'm as a customer, can create a request on customer portal and want to have ability editing own request after creating. Can I do it?
I gave "Edit Issues" permission for "Service desk customer - portal access" to do it but does not work.

[Jack Brickey · Accepted solution]

@Alexandr Balashov, welcome to the Community. As an FYI it is always a good idea to search for a similar question before creating a new one as there often are answers already. Simply enter your question into the Search box in the top right.

That said, there answer is no you cannot. Here is one previous thread.

[Alexandr Balashov]

Thanks!

[Jack Brickey]

You are most welcome. If your question is now resolved be sure to click the checkmark above to accept solution as it helps others when they have a similar question.