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I created a custom field (number) and added it to Service Desk screen as mandatory. It defaults the value of '0' even though I have no default value set. Doesn't make sense to have a mandatory field ...

• Question
• jira
• jira-administration

Hello, I made a new issue type in my nextgen project. All issues of this type are now going to, and staying at, the bottom of my backlog. If I prioritize them to a different spot in the backlog, and...

• Question
• jira-software

Hi, I want to use the Table of Contents (TOC) macro in the sidebar. I want to exclude all headings that end in "headingABC" and all headings that end in "headingDEF". Key Items of Note : - Wiki ma...

• Question
• confluence
• confluence-server
• server

When I go to Project Settings > Users and Roles, I can see I am assigned as the Project Lead (which is what I want), and the Default Assignee is set to Unassigned. I want the default assignee to b...

• Question
• assign
• jira-software
• role

In Bugzilla, we have used the Version field to identify the version in which the issue was added/fixed. We defined a custom field named "Found In" to identify the version in which a bug was discovere...

• Question
• import
• jira
• jira-administration

Pie, Christmas lights, and the smell of pine; many different things may have become synonymous with the holiday season by relation over the years. Traditions are a popular thing during...

• Discussion

Can I use Jira Service desk To allow non-users to create request and get response on their request without being counted towards the license.

• Question
• jira
• jira-service-desk

We have tasks that create work for multiple services. Is there a way to create a batch of default subtasks that can be attached with fewer clicks?

• Question
• cloud
• jira
• jira-cloud

Hi Team, In My confluence  I making a shift hand over report  so when i open my reports in confluence i'm receiving this error message as shown in screen short. The query i search fro...

• Question
• confluence
• confluence-development
• development
• jira

How can I convert next-gen project to non-next gen/Classic?  I created new project as next gen, but now I cannot use workflows or schemes, or sub-tasks...how can I convert back or do I need to d...

• Question
• jira-software
• next-gen

I am working on a Chrome extension for my company use, which pulls all Epics in a given project and release, then pulls the associated development stories and displays a table of epics and their asso...

• Question
• cloud
• jira-software
• jira-software-cloud

I see questions and discussions on this community, but I have a suggestion to improve Trello. So do I post it as, "Can this be implemented:", or is there a better place to send suggestions?

• Question
• suggestion
• trello

I'd like to have an overall view for Pipelines for a given project. For example, I should be able to look at a single page for Project A and see the same view that I could by clicking on the piplines...

• Question
• bitbucket
• bitbucket-pipelines

Hi guys, how are you?  I'm writing because i'm working on a next-gen project and I would like to sort the steps by priority or deadline. Also, it will be awesome to see the priority and deadli...

• Question
• jira

Hello everyone, As our group trying the Reports function in JIRA cloud, we encounter the following error, specifically, when trying to access any reports, such as Burndown Chart, a pop up error will...

• Question
• cloud
• jira
• jira-cloud
• jira-software
• report

We run lean kanban boards, but are new to Jira and are having trouble determining how to track tasks that are not related to development but need to be tracked as part of the project and overall effo...

• Question
• jira
• jira-administration
• kanban
• project
• project-management
• +1 more tag...

We have deployed Jira Service Desk.  Objective:  to track, record and report on planned maintenance activities and hours vs actual  Steps taken :  Installed a trial of follow...

• Question
• jira-service-desk
• asset-management
• maintenance

Hello AUG Montreal, Just writing to wish you fun at the lunch tomorrow. Sadly I won't be there to enjoy that moment (release tomorrow at the office) :( Since it will be the last "meeting" of t...

• Discussion

All of the documentation about enabling HTTPS for the web administration portion of Bitbucket use an issued certificate file either directly or installed in the bitbucket specific keystore.  Is ...

• Question
• bitbucket
• bitbucket-server
• server

Can you please explain if I can use JIRA cloud app to create new JIRA issue from slack

• Question
• jira-core

Every time I add a new page to a section, be default it goes to the very bottom of the section.  I then have to reorder the pages and manually move it back up to the top.  Is it possible to...

• Question
• confluence
• confluence-server
• server

Is there a way to get a list of customers that are using Service Desk in JIRA cloud?    Thank You Jason

• Question
• jira-cloud
• jira-service-desk

Editing the original question.    I have a jira installation of version : JIRA Software 7.3.6 ( server ) which is being used by my company. The database used is 5.6.33-...

• Question
• jira-software
• jira-software-server
• server

I want a script that listens for changes to a particular field (in this case "due date") and then sends an email to specific users notifying them that the due date changed on that issue. But I w...

• Question
• cloud
• groovy
• jira
• jira-cloud
• script-listener
• +1 more tag...

"Import data from Bugzilla" says: Every Bugzilla bug becomes a JIRA issue of type 'Bug', with one exception: a Bugzilla issue with severity 'Enhancement' becomes a JIRA issue of type 'Improvement' a...

• Question
• bugzilla
• import
• jira
• jira-administration