Top

I'm running Windows 7 x64 in a virtual machine on a MacBook Pro using VMWare Fusion.  I have been having many difficulties getting SourceTree to run. First I had many update failures.  Tri...

• Question
• sourcetree

Just to say Thank You to Nancy Lopez from Atlassian Premier support.  I was not aware of the additional tier level of support before meeting her here at Summit.  In about 5 minutes she had ...

• Discussion
• summit

For JSD, would love to know what the most common automation rules people create

• Question
• cloud
• jira-service-desk
• jira-service-desk-cloud

My organization is interested in capturing the "default" list of fields.  This is the list of fields created by the application install itself plus all the fields created during app installs.&nb...

• Question
• api
• jira
• jira-server
• rest-api
• server

I'm here at Atlassian Summit and thought it was high time that I joined a user group! Boston is the closest to where I live (Burlington, VT), so I figured it was the best bet. Looking forward to bein...

• Discussion

I've luckily collected socks, sunglasses, backpack, water bottle and stickers! 

• Discussion
• summit

wrt to your administration teams- how many do you certify - what do you recommend as the most important certification to have for your system admin.  and then internally what do you do for inter...

• Question
• certification
• confluence
• jira
• jira-service-desk

I am working with a governance team that is interested in cleaning up the 32 resolutions currently in place in their Jira instance.  What process and techniques would you use to set up a review ...

• Question
• jira
• jira-server
• server

I am wondering if it is possible to supply Service Desk with a custom subdomain rather than having the support@{company-project}.atlassian.net 

• Question
• cloud
• jira-service-desk
• jira-service-desk-cloud

Great to connect with the 365 teams reps.  good to discuss plans with skype and teams and new developments.  

• Discussion
• summit

Can anyone give me any tip and tricks in Service Desk? 

• Discussion
• jira-service-desk
• summit

LJ here, from Grand Rapids MI by way of Ottawa Ontario Canada. We have Jira, confluence, service desk and approx 3600 users - running at Jira 7.13 lots of add ons, living in Azure.   &nb...

• Discussion

I am a user on a project and since the beginning of the project I receive an email notification for every single issue change. I am not watching any issues and I have my personal setting 'Notificatio...

• Question
• cloud
• jira

I'm new to the community and excited to learn what this resource has to offer. 

• Discussion

I have to give a shoutout to the Atlassian Research group. They were super helpful, attentive, and great listeners! I chatted with Sam for about 30 minutes as he walked me through the wall of permiss...

• Discussion
• summit

Using Jira Service Desk, I used to be able to drag and reorder the Custom reports.  That feature is not working.   I currently cannot use IE with this site due to workstation restricti...

• Question
• cloud
• jira-service-desk
• jira-service-desk-cloud

Hello, I have a three column layout with bordered panels, but they go straight down the whole page. In one of these columns I want to have two panels. I know I am missing something! Can someone plea...

• Question
• confluence
• confluence-server
• server

At Summit there are so many keynotes, presentations and information booths.   So please share your greatest things you’ve taken with you from the Summit 2019.   What did you enjoy? ...

• Discussion
• jira
• summit

We have a large DataCenter instance of Jira and we struggle with being able to cater to the needs of our users while maintaining an appropriate level of performance. We use the Scriptrunner and Auto...

• Question
• data-center
• jira-service-desk
• summit

Its an ever changing world, and that includes your tool usage and process development, don't be afraid to look around and ask questions. Everyone is here to help answer your questions

• Discussion
• summit

Hello my name is Chad Daley. I am an Atlassian Administrator for a major game development company. We user DataCenter Jira and Confluence and are very excited to see what the future holds for Atlassi...

• Discussion
• summit

Having a great time at Summit. Keynotes chock full of info

• Discussion

Custom workflow, added a status called 'ready for PO'.  I want the transition to fire an event to send email notification to the PO.  I was going to add a project role of PO and then assign...

• Question
• cloud
• jira-software
• jira-software-cloud
• notification
• post-function

SO glad to see this come into the Atlassian ecosystem

• Discussion
• jira-align
• summit

I don't see anyway to enter a time estimate for tasks so that I can properly build sprints. How do I enter time estimates?   Additionally, is there an easy way to see how many hours available ...

• Question
• jira