Introducing myself as Tom Bithell from Micron Technology where my team supports Bitbucket, Confluence and Jira for Micron worldwide.
Scenario in Question I have 2 groups of users that interact with a project. Users-A should be able to see all issues across the project, create issues, etc. Users-B should only be able to see the...
On an issue where I am listed under "Request participants" I also see a set request type of "Get IT Help", but I am unable to find this in portal view when I've sorted my list by "Where I am a partic...
I have installed 1st Jira Data Center on 1st server with MS SQL database setup successfully using the evaluation Jira Data center. However, when I tried to install the 2nd Jira cluster server and use...
In case we wish to use Jira Software Docker image and manage it via Kubernetes for one of our client requirements. Does Atlassian provide support in case of any issue? Specifically, when Jira Softwar...
I have cloned our production Jira instance which redirects port 8080 requests to https on port 8443 to use that to troubleshoot some performance issues. The new instance does not need/have https. For...
We have purchased the starter package for our self-hosted Bitbucket server. Bitbucket is reporting that there are 13 users, and thus we are out of compliance for the starter license. We have e...
We have purchased the starter package for our self-hosted Bitbucket server. Bitbucket is reporting that there are 13 users, and thus we are out of compliance for the starter license. We have e...
Hey there! Wether you're curious, working for/with a nonprofit or would like to volunteer: you're at the right place! We'd be happy to know more about your cause, feel free to present yourself, let...
When I, as an Agent, raise a Service Desk request on behalf of a customer, and then the customer checks the portal, they are not able to see those requests, but the "reported by" field on the Agent's...
Hello everyone, I just need some help to know how i can look into the Attachment Path.
Hello everyone, I just want some help to know how i can run scripts in my Jira cloud instance.
After the installation of Confluence server, some SVG icons ( e.g., the ones in the path: _/images/icons/emoticons/ ) are not displayed in the admin pages. The server can resolve the icons ...
Greetings, I'm attempting to configure Confluence on my server and when I trigger the "Configuring Database" stage in the setup process, the page times out every time which then corrupts the install...
I need to remove the Active Directory login to our hosted Jira server and use the local Jira Internal Directory login instead. Is there a graceful way to accomplish this which will maintain my curren...
I'm trying to do a bulk export of all issues within a specific date range. Interestingly, I don't see any examples of that filter type in the Xporter samples. Any guidance what that would...
I have built a calendar that uses existing Jira filters. I tried sharing the calendar link I get when I choose "Embed" but my colleague is seeing a blank calendar. She sees the calendar &...
I have a Change History macro on a page and there are so many changes that the list is becoming unreasonably long. I would like to limit the size of the display, either by just displaying some,...
I am attempting to configure the official Slack connector for confluence server, and am running into an issue where the Slack app is refusing the internal URL of the confluence server( ex: https://wi...
Greetings all, I have a git repository on a local folder. What I would like to do is to create a copy of my current branch on a remote, network shared, folder, creating a new branch, d...
Hi folks, We are running Jira Service Desk inside our AWS instance, for various security reasons that I won't bore you with here. Our Jira software is a cloud instance. I'd like to be able to crea...
Hi, just upgraded to 8.1.0 but UPG still show me to upgrade to newer version while I also manually upgraded t0 4.0.4. Got Installed version:4.0.4 / Available version:3.0.3 Thank you so much
Hello, I am attempting to create an automation rule to change the reporter on the ticket to a new existing customer based on the existing reporter, basically: if reporter = x ...
Hi There, This is with respect to one of issue we have faced in our bamboo plan. we have created the task with inline script to connect to database and run sql script where interpreter is cmd.exe o...
so the requirement is easy i want to see all user stories that have an empty label. OR have labels other than "ASIS". when i put this query, i get so many issues (user stories and tasks, bugs..etc) ...
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