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I am new on Jira On our mailserver we have created a support@..  -mail alias the hostingprovider sends a confirmation-mail to the destination, and I had expected that this mail would come as a...

• Question
• cloud
• jira-service-desk
• jira-service-desk-cloud

Hi, After updating to the latest version of Confluence I received a 'Confluence had problems starting up' error. I was told we needed to migrate away from jTDS and use the Microsoft SQL Driver inste...

• Question
• confluence
• confluence-server
• server

Hi, I'd like to know if this flow could work. I'm thinking of configuring an application link in Jira that connects to MS graph to access AD and SharePoint data via rest api calls. I registered an...

• Question
• jira

Hi, I am looking for an option to display Fisheye charts in Jira,so that the admin can view the charts without logging into Fisheye. I have established the link between Jira and Fisheye. Any help i...

• Question
• fisheye-crucible

I am working on a fallback if the index of our jira instance after a move/restart is invalid. The idea was to use the index recovery as it is much faster than the complete rebuild. But I would like ...

• Question
• index
• jira
• jira-server
• server

Hi , I am using  https://mydomain.atlassian.net/rest/api/2/search?jql=project = 'project' AND issuetype = 'story' query to retrieve data from JIRA. My node js code : const requestObj ...

• Question
• developer
• jira
• node.js
• rest

Hi Is there a way to leave the name of the labels always on?   The default option is that you need to click to see the names, but I want people to see the tags already when they open the boar...

• Question
• label
• trello

Hi, anyone knows if there is a plugin / sample code on how to create a custom field for project roles or a list of project roles ? I want to add fields to a task that should be choosen from the list...

• Question
• custom-field
• jira
• jira-server
• server

hello I have a problem (maybe a question which the answer is given before but not given a solution for us). when rewriting with IIS to confluence 6.12.2 version we get a strange bug (see image ...

• Question
• confluence
• confluence-server
• server

I have issues with several statuts when a sprint has has incomplete issues, and I close my sprint I sent them in Backlog, what is the status of my issues? Are they keeping the status?   ...

• Question
• jira-software

We want to migrate all our subscription to other organization. For example we have current portal https://planetakino.atlassian.net with product subscription We want  1. Change URL to a...

• Question
• confluence
• jira
• jira-service-desk

I followed the guides to properly set up a MySQL database for Jira. The database uses character set utf8_bin and so do all tables. Yet, when I go into my Jira dashboard I get an error saying a collat...

• Question
• jira
• jira-software
• jira-software-server
• server

Hello Community. We developed the service that allows migrating data to Jira Service Desk from many different help desk systems. However, right now we are using the mix - we migrate everything via&...

• Question
• jira-service-desk

Saw the JIRA update that batch notifications can be applied at the 8.0 upgrade however as site-admin in our JIRA instance I have not access to this new functionality?

• Question
• jira
• jira-administration
• jira-cloud

There is a requirement from the project is: on create of task we need to send custom mail to specific users. I follow below solution: created a custom event and assigned it to a group and added in...

• Question
• jira

Hello,  I want to add a custom button to the space tools area using the web-item module to customize my confluence plugin. Therefore I tried to follow this  tutorial, but changed the&...

• Question
• confluence
• confluence-server
• server

Hi there, I have a problem in one service desk project when I create a new issue as agent in the backend (raise a request): after the issue has been created there is no share-button nor the resolve ...

• Question
• jira-service-desk
• jira-service-desk-server
• server

We have an open issue with estimates when using Portfolio for JIRA. The user enters ball park estimates at the Epic level, and later on breaks down the Epics into Stories and estimates the detaile...

• Question
• advanced-roadmaps

When creating an Issue in Jira via REST API, the response is as such:  { "id":"10595", "key":"XXX-591", "self":"https://xxx.atlassian.net/rest/api/2/issue/10595" }  Is it possibl...

• Question
• developer
• jira
• rest-api

hello, due to data protection I would like to anonymize issues. In particular, I would like to delete the issue history completely or make individual entries (personal data) unrecognisable. A ticket ...

• Question
• jira-service-desk

hello team  I try to change the jira port number but always the old port number 8080 work and the new port does not work .   I need help   Regards

• Question
• jira

Hi All,   I have a lot of projects in JIRA Software and they are in next-gen SCRUM UI. I don't like the next-gen UI because of its limitations right now, like the reports and other stuffs that...

• Discussion
• agile
• classic
• next-gen

I have created a Local Git Repository for the Visual Studio and looking to Sync Code changes from my Local to Azure DevOps Branch . Please do share the detailed steps how it can be done using source ...

• Question
• sourcetree

I want to create a link target in a Confluence page to link directly to a header in the page. The documentation describes that there is Anchor macro to define such a target. When editing the page th...

• Question
• cloud
• confluence
• confluence-cloud
• macro

Hello, from no reason, probably after some update.. I have this error shown and I am not so clever from the log file also!.   Can you please have a look? The database is running fine, passwo...

• Question
• confluence
• confluence-server
• server