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We using the service desk widget on our app and it works fine but is there a way to make the suggested knowledge base articles clickable to open a new window or tab ?The widget view is too small .&nb...

• Question
• jira-service-desk

Dear Helper, My colleague just gave me the ownership of a space/page, but I can't edit it. Do you know where can I get some help from that?   Thanks, Jing 

• Question
• confluence
• edit

I am trying to trigger Git Hooks from the use of Sourcetree's embedded GitFlow functionality. Basically, I am trying to do something very simple: run a git hook that tags the Master branch after a s...

• Question
• sourcetree
• windows

Hello together, How can we use MS SQLserver 2016 with integrated security on windows server? We installed Jira on a Server 2016. It is working with an SQL-Login that we indicated in the dbconfi...

• Question
• jira-software

Hi, with the arrival of the new editor we can log decision inline a meeting note or other docs. As with the "task report" macro, we would like to list all made decisions across a space. Is this fea...

• Question
• confluence
• cloud
• confluence-cloud

Hi, Where can we found the "View Jira project roles" in the latest version of Jira Software Cloud? https://confluence.atlassian.com/cloud/edit-user-project-roles-jira-applications-only-744721647.ht...

• Question
• cloud
• jira
• jira-cloud

The SystemInformationService could not be retrieved from the container. Therefore very limited information is available in this error report.  The SystemInformationService could not be retrieve...

• Question
• confluence

I've created a few custom templates that I would like to make a button for the team to create relevant pages from those templates.  However my custom templates do not show up in the template lis...

• Question
• cloud
• confluence
• confluence-cloud

Hi Folks, Experts, I stugged with requiment... I need to create issue via workflow post-function (groovy create and link). That schould work only if current issue haves linked to the issuekey:&nbs...

• Question
• adaptavist
• groovy
• script-listener

Hello guys, I Need some help, I am using the Cloud Version of JIRA Service Desk. I have a numeric field where the effort of a ticket is already calclated in a number Format + I have the approval d...

• Question
• jira
• jira-service-desk

Hello, I have noticed over the last week that our customers have sent emails to our GMail support inbox, and the emails have all been marked as read by JSD, but that no tickets have been generated. ...

• Question
• jira-service-desk
• jira-service-desk-server
• server

I tried to follow the instructions given on https://support.google.com/translate/answer/2534559?hl=de&co=GENIE.Platform=Desktop (go to translate.google.com, paste the URL on the left side, selec...

• Question
• cloud
• confluence
• confluence-cloud
• translate

Need help with a JQL to retrieve all issues whose assignee transitioned from unassigned to any assignee since the beginning of the day. This is what I have, however it does not return any results: p...

• Question
• jira
• jira-server
• server

Ran Jira Setup Got to the "Initializing the plugin system" step and then it dies on me. LOGS: 019-02-19 06:32:46,203 AsynchronousJiraSetup ERROR anonymous 392x478x2 np7ym6 0:0:0:0:0:0:0:1 /secure/S...

• Question
• jira
• jira-software

We have a co-worker in Sweden who is not able to log time. No matter the format he puts the date in, it always tells him "You have to enter a date". He has tried:   23/1/19 23/jan/19 1/23/19

• Question
• cloud
• jira
• jira-cloud

We provided the SourceTree 3.0.15 application thinapp to users and when they are working on that application they are getting an PoPup window continuously with "Sh.exe Fatal Exception Exit". Could yo...

• Question
• sourcetree

We use Scriprunner and Automation Rules addons. All automation works using my personal userid. Users got the changes in logs and think that I have made some changes personally and can ask me some que...

• Question
• administration
• automation
• jira
• jira-core
• jira-core-server
• +5 more tags...

Hello community, after few hours I finally gave up and need some help with this issue.   My problem is when I'm using my call center to raise ticket on behalf of clients. When clients create t...

• Question
• jira-service-desk
• jira-service-desk-server
• server

Please give me information when we can expect JIRA SLACK INTERGRATION release with 8.0.0. support? https://marketplace.atlassian.com/apps/1220099/jira-server-for-slack-official?hosting=server&a...

• Question
• atl-int
• jira-software
• jira-software-server
• server
• slack

Hey everybody, I'm trying to solve the following: I'm a visitor of a Confluence page, where I'm able to edit. Actually I need to edit a page and link to my profile, while typing: @profile-name...

• Question
• confluence
• confluence-server
• server

Gitについて勉強中で、今日はじめてSourcetreeに触れた者です。 mac版Sourcetreeではじめてpushするときに、githubのユーザ名とパスワードを聞かれたのですが、ユーザー名の方だけを誤って入力してしまいました。 当然やり直しを要求されたのですが、誤って入力したのはユーザ名なのに、パスワードだけの入力窓が現れました。ユーザ名の方は記憶されてしまった(?)ようで、変更させ...

• Question
• language-ja
• mac
• sourcetree

HI I have created task and assign them subtask. I can start working on subtask, but I dont see any option to mark subtask as resolved? How can I mark subtask as resovled?  

• Question
• jira
• resolve
• sub-task

Here is a concern and seeking for support on Confluence Setup. Actually having a confluence setup which was working fine earlier with lot of data, and later stopped working with the below error. ...

• Question
• confluence
• confluence-server
• server

  Hi After upgrading Jira to 8.0 we have problem with Characters. Use Swedish. When a user go to ServiceDesk customer portal they see "?" instead of åäö. Users only have to click on some...

• Question
• jira-service-desk
• jira-software

Hi All, I have question on jira/confluence plugins. I have a plugin that is being used by users , say Quick sub-tasks for JIRA, where users would have created sub-tasks templates in their projects f...

• Question
• jira